Platform Implementation Specialist

hace 1 semana


Monterrey, Nuevo León, México Msights A tiempo completo
Job Title: Platform Implementation Analyst

At Msights, we're seeking a highly skilled Platform Implementation Analyst to join our Client Engagement team. As a trusted advisor to our clients, you will play a critical role in ensuring the successful implementation of our platform and delivering exceptional client outcomes.

Key Responsibilities:
  • Develop a deep understanding of the Msights Platform applications and data relationships to provide expert support and training to clients and their vendor partners.
  • Perform ad hoc data analysis, research, and QA to ensure data integrity and resolve existing or potential data issues.
  • Identify value-added processes and areas of improvement based on client feedback and translate those into actionable steps for development and implementation.
  • Proactively communicate with clients through email and cloud-based conferencing to cultivate value-based relationships and anticipate future needs.
  • Create and maintain documentation for business transformation rules and client-specific platform implementations.
Requirements:
  • A passion for data and experience with marketing technology, analytics software, media data, and reporting or business intelligence platforms.
  • Strong communications skills in English, both written and verbal, and the ability to work well with diverse internal teams.
  • Exceptional project management, analytical, and problem-solving skills, with experience applying these skills to resolve application design considerations and client business issues.
  • A strong working knowledge of data and MS Office (Excel, Word, and PowerPoint) is essential.
About Msights:

Msights is a cloud-based marketing and data operations services provider to some of the world's most sophisticated global advertisers. We help enterprise marketing teams make better decisions by streamlining processes, improving data quality, and system-to-system connectivity to deliver client and analytics-ready data by design.



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