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HR Support Specialist
hace 2 meses
Company Overview
Light & Wonder is a dynamic and innovative organization that offers a wide range of exciting opportunities for professionals to grow and develop their careers.
Salary Range:
$45,000 - $55,000 per annum (based on location and experience)
Job Description
We are seeking an HR Support Specialist to join our team at Light & Wonder. As an HR Support Specialist, you will be the first point of contact for employees, managers, and third parties with various HR-related inquiries.
Your primary responsibilities will include:
- Providing exceptional customer service by addressing tier 1 phone and case inquiries related to HR policies, payroll, benefits, leave administration, life insurance, HRIS systems, and other employment life cycle matters.
- Researching and resolving internal customer issues in a timely and efficient manner.
- Maintaining accurate employee records in the HR database.
- Offering input on process improvements and supporting technologies.
Required Skills and Qualifications
To be successful in this role, you will need to have:
- Demonstrated proficiency in handling customer service or support issues.
- Experience responding to basic customer queries in line with policies and protocols.
- Fluency in both Spanish and English language (spoken and written).
Benefits
We offer a competitive salary and benefits package, including:
- Health insurance
- Retirement plan
