HR Support Associate

hace 1 semana


Xico, México Qualcomm A tiempo completo
Unlocking Career Opportunities

We are seeking a highly motivated and detail-oriented HR Support Associate to join our team at Qualcomm Intl Inc., Mexico Branch Office.

The successful candidate will provide exceptional customer service, respond to HR inquiries, and assist with general administrative tasks. As an HR Support Associate, you will play a vital role in ensuring the smooth operation of our Shared Service Center.

About the Role

This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment, handling multiple tasks simultaneously, and providing top-notch support to colleagues and employees alike.

You will be responsible for:

  • Responding to HR inquiries via phone, email, or online chat platforms;
  • Providing accurate information and resolving issues related to HR policies, benefits programs, and processes;
  • Assisting with employee transactions, such as data changes, onboarding, separations, and benefits administration;
  • Using HR self-service tools, including Workday modules, Bswift, icims, etc.;
  • Participating in continuous improvement initiatives and contributing to process enhancements.
Requirements

To succeed in this role, you will need:

  • 0-2 years of customer service experience, preferably in a call center environment;
  • A college degree with a preferred major in Human Resources, Communications, or Business;
  • Fluency in English;
  • Excellent communication and problem-solving skills;
  • Ability to work in a fast-paced environment and multitask effectively;
  • Strong interpersonal and customer service skills;
  • Possession of basic computer skills and knowledge of Microsoft Office Suite products.
Estimated Salary Range

The estimated salary range for this position is $35,000 - $50,000 per annum, depending on qualifications and experience.

Location

This role is based in Mexico City, offering a unique opportunity to experience the vibrant culture and diversity of the region.


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