Customer Service Representative

hace 2 días


Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

**Job Overview**

We are seeking a Customer Service Representative to join our team at Marriott Puerto Vallarta Resort & Spa. As a key member of our food and beverage services team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

**Key Responsibilities**

* Process all payment methods in accordance with accounting procedures and policies
* Follow property control audit standards and cash handling procedures (e.g., blind drops)
* Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times
* Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank
* Transport bank to/from assigned workstation
* Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times
* Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order

**Requirements**

* High school diploma or G.E.D. equivalent
* No related work experience
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Basic math skills and accuracy with handling cash and credit transactions
* Ability to lift and move objects weighing less than 10 pounds

**Compensation and Benefits**

Our competitive salary range for this position is $25,000 - $35,000 per year, depending on experience and qualifications. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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