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hace 2 meses
We are seeking a highly motivated and organized Sales Operations Specialist to join our team at Infineon Technologies Ag. As a Sales Operations Specialist, you will play a critical role in supporting our sales team by planning and scheduling work, managing customer communication, and executing structured tasks.
Key Responsibilities- Plan and schedule own work to meet goals and deliverables based on general directions.
- Manage customer communication, including responding to customer requests and escalating issues as needed.
- Execute guided escalation and relationship management with customers.
- Prepare commercial offers for customers using SAP CRM tool.
- Support Account Manager on monthly sales forecast updates.
- Process sample requests from customers and track delivery of samples.
- Support data entry into CRM Dynamics and reporting and analysis.
- Coordinate between customer and internal departments on contracts and logistics.
- College degree or 4-5 years of work experience in a similar field.
- Ability to operate, align, and collaborate with cross-functional and global teams.
- Proficiency in English; German speaking is a plus.
- Basic customer and sales support skills, with a service-oriented attitude and good interpersonal and communication skills.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and organized individual with a passion for sales and customer support, we encourage you to apply for this exciting opportunity.
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