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Customer Service Representative
hace 2 meses
About the Role
As a Customer Service Representative at Gates Corporation, you will play a key role in ensuring that our customers receive the best possible service. You will be responsible for processing orders accurately and timely, coordinating with other functions as required, and providing exceptional customer support.
Key Responsibilities
- Enter customer orders in Oracle accurately and within established standards
- Monitor the touchless order dashboard daily and remove system holds to progress customer orders to the distribution centers for fulfillment
- Initiate and expedite production as needed to meet customer requested delivery dates
- Assist daily operations as needed
About You
- Proficient in English (read, write, speak)
- BS/BA degree required
- Strong attention to detail; must be able to work in a fast-paced environment managing multiple priorities and deadlines
- Ability to work effectively with other teams and senior-level executives
Why Gates?
Gates is a publicly traded company with a rich history dating back to 1911. We operate in a vast number of time zones, but we work as one team with a common goal of pushing the boundaries of materials science. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.
