Traffic Operations Coordinator

hace 1 semana


Xico, México Webhelp A tiempo completo

About the Role:

We are seeking a highly organized and detail-oriented Traffic Operations Coordinator to join our team at Webhelp. As a key member of our operations team, you will be responsible for overseeing the end-to-end process of marketing and creative projects, from initial briefing to final delivery.

Key Responsibilities:

  • Project Coordination: Oversee the project lifecycle, ensuring timely delivery and effective resource allocation.
  • Traffic Management: Manage the flow of creative assets, implement tracking systems, and coordinate with internal teams to prioritize project requests.
  • Communication and Collaboration: Act as a central point of contact, facilitate feedback and approval processes, and provide clear project status updates.
  • Process Improvement: Continuously evaluate workflows, identify areas for improvement, and implement solutions to enhance efficiency.

Requirements:

  • Bachelor's degree in marketing, design, or a related field.
  • Proven experience as a Traffic Coordinator or similar role, preferably in a fast-paced creative agency or marketing department.
  • Strong understanding of project management methodologies and tools.
  • Exceptional organizational and time management skills, with the ability to manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
  • Detail-oriented mindset, with a focus on accuracy and quality assurance.
  • Proficient in project management software and tools.
  • Ability to adapt quickly to changing priorities and thrive in a deadline-driven environment.

Preferred Qualifications:

  • Project Management certification.
  • Knowledge of Asana for project management software.
  • Experience with Agile project management methodologies in a marketing and creative context.
  • Familiarity with designing processes and training on them.
  • Skills in data analysis and performance metrics to drive decisions.
  • Experience in managing multicultural and diverse creative teams.

About Webhelp:

Webhelp is a leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale.



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