Senior Business Development Manager
hace 2 semanas
Job Summary
The Senior Business Development Manager - Industry Specialist is responsible for leading the sales support team in achieving business results. This role requires subject matter expertise within a defined area, contributing to standards that others will operate within. The ideal candidate will have a strong understanding of how areas collectively integrate within the sub-function and coordinate with the objectives of the entire function.
Key Responsibilities
- Monitor and ensure accurate execution of sales and client requests to the team.
- Participate in initiatives to improve client and account management processes.
- Maintain MIS to track end-to-end process for tracking turnaround times of deliverables from the team.
- Assist in client onboarding and monitor smooth process for account opening, documentation, and verify all required documents are well collected, stored, and provide clients with feedback on onboarding status.
- Provide guidance as a subject matter expert in areas of account opening, tax, and local market documentation to both Citi staff and external clients.
- Work with Account Control team to ensure regulatory reviews of all clients are performed.
- Partner with Credit Risk Officers to ensure that all client review materials are in place and completed.
- Ensure service engagement is a satisfying experience for clients through ensuring sincere, timely, and effective completion of client service requests.
- Effectively manage risk and foster an environment that is knowledgeable about risk, abides by risk guidelines & controls.
- Collaborate with regional counterparts to achieve a global, regional or product consistent framework for the services provided.
- Lead process improvement through innovation and transformation projects.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Requirements
- Bachelor's Degree or Equivalent Financial Services Experience with 5 + years managerial/sales supervisory experience.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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