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Customer Service Representative
hace 2 meses
We are seeking a highly skilled Customer Service Representative to join our team at Littelfuse. As a key member of our customer support team, you will be responsible for maintaining and increasing customer loyalty by providing exceptional support from ordering through to delivery.
Key Responsibilities:
- Provide order fulfillment and accurate entry of customer purchase orders, returns, and sample requests.
- Respond to customer inquiries in a timely and professional manner.
- Investigate and resolve billing and delivery holds on orders.
- Practice and adhere to Lean Enterprise concepts.
- Provide assistance to credit analysts, planning teams, and sales engineers as needed.
About You:
- Bachelor's degree preferred.
- 2-3 years of customer service experience in a manufacturing industry.
- Excellent communication and problem-solving skills.
- Ability to handle multiple tasks efficiently.
- Fluent and advanced English skills, both written and spoken.
What We Offer:
- A competitive salary package.
- A variety of benefits, including development opportunities like internal Lean Six Sigma Certification.
About Littelfuse:
Littelfuse is a leading global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries.
