Senior KYC Operations Manager
hace 2 días
The Senior KYC Operations Manager is a critical role within Citibank's Compliance and Control team, responsible for providing strategic leadership and direction to a team of employees in the provision of Anti-Money Laundering (AML) monitoring, governance, and regulatory reporting services.
Key Responsibilities- Manage and lead KYC operations, ensuring compliance with Citibank's policies and procedures.
- Develop and implement a dedicated internal KYC program, aligning with regulatory requirements and industry best practices.
- Provide people management and development responsibilities, ensuring team service level standards are met.
- Liaise with the Compliance department and senior management to ensure effective communication and collaboration.
- Oversee new client onboarding and implement process enhancements to improve the client experience.
- Provide Management Information System (MIS) reporting to senior management, ensuring timely delivery of targets.
- Monitor account refresh activity daily, ensuring regulatory and document requirements are met.
- Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized.
- Maintain a 'Book of Work' for new system releases and enhancements to existing infrastructure.
- 5-8 years of experience in AML monitoring, compliance, or risk management.
- Bachelor's degree or equivalent experience.
- Strong leadership and people management skills.
- Excellent communication and interpersonal skills.
- Ability to operate with a high level of autonomy and independence.
- Strong analytical and problem-solving skills.
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