Medical Information Specialist

hace 2 semanas


Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completo
Unlock Meaningful Work at Thermo Fisher Scientific

At Thermo Fisher Scientific, we're committed to making a positive impact on a global scale. Our team of dedicated professionals is passionate about enabling our customers to make the world healthier, cleaner, and safer.

About the Role

We're seeking a highly skilled Medical Information Specialist to join our team. As a key member of our Medical Communications department, you'll play a critical role in providing technical and medical information to our customers, patients, and healthcare providers.

Key Responsibilities
  • Provide accurate and professional responses to technical and medical information inquiries via phone, email, or mail.
  • Analyze and research inquiries to formulate concise and accurate responses, adhering to organizational, client, and regulatory guidelines.
  • Identify, record, and triage adverse events and product complaints according to guidelines and provide additional support as needed.
  • Maintain thorough knowledge of project and corporate policies, procedures, and applicable regulatory requirements.
  • Collaborate with internal and external client contacts to resolve complex inquiries and provide research support as needed.
Requirements
  • Bachelor's degree in a healthcare or life science field.
  • Previous experience in a related field, with a strong understanding of medical information and regulatory requirements.
  • Excellent verbal and written communication skills, with proficiency in a second language (fluency may be required in some cases).
  • Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
  • Ability to maintain a positive and professional demeanor in challenging circumstances.
What We Offer

As a Medical Information Specialist at Thermo Fisher Scientific, you'll enjoy a dynamic and supportive work environment, with opportunities for professional growth and development. Our company values integrity, intensity, innovation, and involvement, and we're committed to creating a healthy and balanced work environment for our employees.

We're proud to be a part of a global organization that's making a real difference in the world. Join us and start your story with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued.



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