IT Operations Leadership Position

hace 17 horas


Ciudad de México, Ciudad de México Helix Workforce A tiempo completo

We are seeking an accomplished and seasoned IT Operations Manager to lead our team at Helix Workforce. The ideal candidate will have a profound understanding of IT operations, excellent leadership skills, and the ability to develop corporate strategies.

Key Responsibilities:

  • Develop and implement operational strategies to ensure efficient use of resources.
  • Manage budgets and resources for the operations department to achieve optimal results.
  • Supervise the operations area to maintain proper functioning of personnel and materials.
  • Lead the production department to provide quality service and efficiency.
  • Provide leadership and contribute to a favorable work environment, teamwork, and motivation.
  • Participate in the recruitment, selection, induction, and training process for the team.
  • Offer excellent customer service to all levels of the company.
  • Manage and coordinate training to enhance the technical skills of the team.
  • Ensure optimal use of resources in operations and reduce costs.
  • Improve service delivery and customer satisfaction by managing conflicts and ensuring operational stability.

Requirements:

  • Bachelor's degree in Engineering, IT, Business Administration, or MBA.
  • Advanced English language proficiency (fluent).
  • Over 5 years of experience in operational management roles.
  • Experience as a leader or project manager related to information technology.

Estimated Salary: $90,000 - $120,000 per annum.

Benefits:

  • Opportunity to lead a high-performing team.
  • Competitive salary.
  • Collaborative work environment.
  • Monday to Friday working hours.


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