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Cloud Operations Engineer III

hace 2 meses


Cancún, Quintana Roo, México Umpqua Bank A tiempo completo

About Umpqua Bank

Umpqua Bank is a leading regional bank with a strong presence in the Pacific Northwest. With over 5,000 employees, we offer a wide range of banking services to customers across the nation. Our commitment to our associates, customers, and communities is unwavering, and we strive to create a great place to work by offering a unique brand of relationship banking and a culture where associates thrive.

About the Role

The Cloud Operations Engineer administers and engineers server solutions or applications in support of Umpqua Bank initiatives. Key responsibilities include:

  • Providing high-level customer service to bank associates
  • Assisting or advising other technical teams on technical issues
  • Preparing system solution designs, implementing and maintaining complex enterprise-class systems and applications
  • Analyzing the performance of infrastructure to assist with capacity planning in both public and private cloud environments
  • Participating in vulnerability remediation on infrastructure components and disaster recovery planning
  • Implementing Infrastructure As Code (IAC) using tools like Terraform, Bicep, or ARM
  • Measuring and improving the performance, uptime, cost, stability, and other operational characteristics of cloud-based systems
  • Writing runbooks and rehearsing scenarios for efficient incident response
  • Researching, analyzing, recommending, and implementing solutions within their scope and enhancements
  • Sharing rotation of on-call duties after hours and weekends to respond to emergency outages in Azure
  • Demonstrating compliance with all bank regulations for assigned job functions
  • Coaching, mentoring, or training others as a subject matter expert

About You

To be successful in this role, you will need:

  • A Bachelor's degree in computer science or equivalent
  • 4-7 years' experience in system or network engineering in a mid-size company with a proven track record of success
  • Strong coordination, organization, troubleshooting, and communication abilities
  • Proven experience with building and maintaining cloud systems and infrastructure
  • Familiarity with Git and understanding of the role of version control and effective code review in creating great software
  • Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
  • Excellent verbal and written communications
  • Very strong customer service orientation

What We Offer

We offer a competitive total rewards package, including base wages and comprehensive benefits. The pay range for this role is $74,418.00 to $116,943.20, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors.

Our Commitment to Diversity

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.