Senior Sales Manager
hace 4 días
We are seeking a highly motivated and experienced Senior Sales Manager to join our team at Rosewood Hotel Group. As a key member of our sales team, you will be responsible for driving revenue growth and developing strategic relationships with key clients.
Key Responsibilities- Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site visits, and written communication.
- Prepare correspondence to group accounts in a timely manner.
- Account management using sales/account management software.
- Prospect for new business, creating new leads and awareness of the hotel.
- Travel to strategic trade shows and customer events.
- Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
- Partners with counterparts to effectively manage the business opportunity.
- Responds to and manages larger and more complex incoming opportunities for the property.
- Focuses efforts on accounts with significant potential sales revenue.
- Develops effective sales plans and actions.
- Works with partners to develop creative ideas and proposals for events.
- Maximizes revenue by upselling packages.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc. and knows how to sell against them.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Built and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Provides excellent customer sales service in order to grow share of the account.
- Participates in site visits.
- Develops and facilitates execution of contracts as required.
- Coordinate all details of bookings from these accounts with the assistance of Group Sales Coordinator.
- Four-year college degree or equivalent education/experience.
- Minimum 4 years sales experience in a related position in luxury hotel sales environment preferably for a Forbes 5 Star destination resort.
- Relationships in the corporate incentive event market with planners from the United States is required.
- Highly motivated and flexible, possessing the ability to take initiative and succeed under pressure.
- Incisive analytical skills and problem-solving skills as well as the ability to objectively communicate troublesome spots ahead to the hotel's senior leadership.
- Demonstrated record of driving sales revenues in resort environment through engaging relationships and strategic actions.
- Ability to negotiate, convince, sell, and influence transient business decision makers and influencers.
- Ability to manage extensive amounts of information.
- Excellent written skills sufficient to produce sales and marketing communication.
- Strong computer skills (Google Suite, LinkedIn, Salesforce, social media).
- Excellent spoken and presentation skills in English. Working knowledge of Spanish desired.
- Ability to remain calm when resolving problems using good judgment.
Travel throughout the US, and Mexico to promote resorts to travel partners. Travel for internal sales and marketing meetings. 30% of time expected for travel.
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