Customer Service Ambassador

hace 1 semana


Tecate, Baja California, México Laboratorios Scantibodies S.A De C.V A tiempo completo
Job Overview

Laboratorios Scantibodies S.A De C.V is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. This role will be responsible for providing exceptional customer service to a variable number of directly assigned customers.

Key Responsibilities
  • Receive and respond to correspondence and phone calls from customers, including entering customer orders and researching information.
  • Track progress of orders and ensure timely resolution of customer inquiries.
  • Be familiar with the top 10-20 products and top 30-50 customers of Laboratorios Scantibodies S.A De C.V.
  • Assist in the drafting of documentation as appropriate.
Requirements

To succeed in this role, you should have:

  • Excellent communication and interpersonal skills.
  • Able to read, write and speak English and Mandarin Chinese.


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