Client Service Representative for Branch Banking
hace 2 meses
About This Role
At Flagstar Bank, we're seeking a highly motivated and results-driven Client Service Representative to join our Branch Banking team. As a Client Service Representative, you will be responsible for delivering exceptional customer service by interacting with clients in a professional and courteous manner.
Key Responsibilities
- Greet clients as they enter the branch and provide them with the services needed to meet their financial goals.
- Process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards.
- Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition.
- Provide positive client experience by assisting with account questions, problems, and complaints and through research and communication resolve in a timely and effective manner.
- Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses.
- Understand and adhere to all applicable bank policies and regulations.
- Perform special projects and additional duties as required.
Requirements
- High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
- 0 - 3 years of customer service and sales experience, required
- Experience in financial services industry, preferred
Salary Information
The estimated salary for this position is between $25,000 and $35,000 per year, based on location and experience. Please note that this is an estimate and actual compensation may vary.
About Us
Flagstar Bank is a leading financial institution dedicated to providing excellent customer service and innovative financial solutions. We offer a dynamic work environment and opportunities for career growth and development.
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