Customer Service Manager II
hace 7 días
The Customer Service Manager II will be responsible for managing customer accounts and serving as the primary point of contact between multiple manufacturing facilities and customer accounts, both internally and externally.
Key Responsibilities Include:
- Communicating all customer concerns and goals to the relevant site
- Complete ownership of the customer experience, from order received to product shipped
- Working with the site to turnaround customer requests and inquiries in a timely fashion
- Delegating technical issues to the appropriate individuals or functions
- Closing collaboration with Operations, Quality, PLM, RAMs, and SAMs to ensure optimal customer experience
Bachelor's degree in a related field preferred
5+ years' directly related experience in lieu of education
3+ years' experience in customer service management preferred
Level II RequirementsBachelor's degree in a related field preferred
8+ years' directly related experience in lieu of education
5+ years' experience in customer service management
Skills and AbilitiesCollaborative team member with strong communication skills
Good organization and time management skills
Able to work under pressure
Proficient with computers
Working Conditions and Physical DemandsThis is an office environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
-
Customer Service Ambassador
hace 7 días
Tecate, Baja California, México Laboratorios Scantibodies S.A De C.V A tiempo completoJob OverviewLaboratorios Scantibodies S.A De C.V is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. This role will be responsible for providing exceptional customer service to a variable number of directly assigned customers.Key ResponsibilitiesReceive and respond to correspondence and phone calls from...
-
Certified Calibration Technician II
hace 1 semana
Tecate, Baja California, México Nordson Corporation A tiempo completoJob Summary: Nordson Corporation is seeking a skilled Certified Calibration Technician II to administer and maintain Calibration, Environmental Controls (coordination and reporting Admin.) and support on Equipment Maintenance records.Key Responsibilities:Coordinate equipment calibration activities and records housekeeping for the site.Set up new and manage...
-
Client Consultant II
hace 4 semanas
Tecate, Baja California, México Flagstar Bank A tiempo completoAs a Client Consultant II in Branch Banking, you will provide exceptional customer service by resolving client concerns and offering tailored financial solutions to meet their needs. You will focus on client management, retention, and introductions to key bank partners to ensure clients have access to experts who can help them achieve their financial...
-
Customer Service Representative
hace 3 días
Tecate, Baja California, México Milwaukee Electronics A tiempo completoMilwaukee Electronics is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.About the Role:We are looking for a dedicated individual who can work independently and...
-
Customer Service Representative
hace 23 horas
Tecate, Baja California, México Z-Tronix A tiempo completoAbout the JobWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Z-Tronix. This role will play a crucial part in ensuring seamless communication between our clients and internal teams.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively manage...
-
Flagstar Bank Customer Experience Associate
hace 4 días
Tecate, Baja California, México Flagstar Bank A tiempo completoWe are seeking a skilled and customer-focused professional to join our team as a Branch Banking Client Consultant I in Rockaway Park. This exciting opportunity offers a competitive salary, and the chance to work with a reputable bank like Flagstar Bank.The successful candidate will have excellent communication and interpersonal skills, with the ability to...
-
Client Service Representative for Branch Banking
hace 4 días
Tecate, Baja California, México Flagstar Bank A tiempo completoAbout This RoleAt Flagstar Bank, we're seeking a highly motivated and results-driven Client Service Representative to join our Branch Banking team. As a Client Service Representative, you will be responsible for delivering exceptional customer service by interacting with clients in a professional and courteous manner.Key ResponsibilitiesGreet clients as they...
-
Product Engineering Manager
hace 3 semanas
Tecate, Baja California, México Te Connectivity A tiempo completo**Product Development Overview**:As a Product Engineer II at Te Connectivity, you will play a key role in managing the engineering change process to ensure product manufacturability, reduce overhead costs, and address customer requested changes. You will interface with various functions to ensure engineering changes are clearly understood and handled...
-
Regional Indirect Procurement Manager
hace 1 mes
Tecate, Baja California, México Allegion México A tiempo completoJob Title: Regional Indirect Procurement ManagerAllegion México is seeking a highly skilled Regional Indirect Procurement Manager to lead and supervise all Indirect procurement activities, sourcing strategies, execution, and compliance for the Baja Region.Key Responsibilities:Overall responsibility for MRO, Indirect Material, Services, and Compliance...
-
Rotating Shift Field Service Representative
hace 2 días
Tecate, Baja California, México Ecolab A tiempo completo**Job Summary:**Ecolab seeks a highly motivated Rotating Shift Field Service Representative to join our team. As a key member of our operations, you will be responsible for ensuring the efficient delivery of our services.**Key Responsibilities:• Provide exceptional customer service and support to clients in a fast-paced environment.• Develop and maintain...
-
Strategic Account Liaison
hace 3 semanas
Tecate, Baja California, México Nordson Corporation A tiempo completoAt Nordson Corporation, we are committed to delivering exceptional customer experiences that drive our success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to...
-
Customer Service Representative
hace 1 mes
Tecate, Baja California, México Tap A tiempo completo**Vacante para la empresa TAP en 22010 -Tecate, Baja California**: ¿Quieres escapar del calor?¿Quieres trabajar en nuestras instalaciones?Nuestra empresa de atención al cliente está buscando representantes de atención al clienteBono de verano de $26,000No se requiere experiencia Servicio de comidas gratuito durante el entrenamientoSeguridad social...
-
Industrial Operations Manager
hace 24 horas
Tecate, Baja California, México Gsb Cg A tiempo completoAs a key member of the Gsb Cg team, you will be responsible for overseeing all aspects of our manufacturing plant's operations.We are seeking an experienced Plant Manager to join our organization. As one of the largest and fastest-growing sensor, actuator, and component manufacturing companies in the world, we rely on talented and committed professionals who...
-
Sales Support Specialist
hace 3 días
Tecate, Baja California, México Fastenal Mexico A tiempo completo**Job Summary:**We are seeking a highly motivated Sales Support Specialist to join our team in Mexico. In this role, you will be responsible for providing exceptional sales support to our customers and assisting with various tasks related to sales and customer service.**About Us:**Fastenal is a Fortune 500 company with over 50 years of experience in...
-
Financial Services Representative
hace 4 semanas
Tecate, Baja California, México Flagstar Bank A tiempo completoAs a Financial Services Representative at Flagstar Bank, you will play a vital role in delivering exceptional client experiences by providing personalized service and support. Your primary responsibility will be to interact with clients, understand their financial goals, and offer tailored solutions to meet their needs.**Key Responsibilities:** Provide...
-
Sustaining Engineer II
hace 4 semanas
Tecate, Baja California, México Teleflex A tiempo completoAbout Teleflex IncorporatedInterventional - The Interventional business unit at Teleflex is dedicated to developing innovative medical devices that diagnose and treat coronary and peripheral vascular diseases. Our strategic focus is on complex coronary and peripheral interventions, vascular access, bone access, specialty biologic treatments, and cardiac...
-
Financial Services Representative
hace 1 mes
Tecate, Baja California, México Flagstar Bank A tiempo completoAs a Financial Services Representative at Flagstar Bank, you will play a vital role in delivering exceptional client experiences by providing personalized service and support to our customers. Your primary responsibility will be to interact with clients, understand their financial goals, and offer tailored solutions to meet their needs.**Key...
-
Business Development Consultant
hace 5 días
Tecate, Baja California, México Flagstar Bank A tiempo completoFlagstar Bank is seeking a skilled Business Development Consultant - Client Experience to join their team. As a key member of the organization, you will play a critical role in meeting the financial needs of our clients by providing exceptional service and resolving concerns in a timely and effective manner.About the Job:This position requires a highly...
-
Senior Electrical Engineering Team Manager
hace 3 días
Tecate, Baja California, México Rockwell Automation A tiempo completoJob SummaryThis role leads an engineering team providing custom low voltage motor control centers based on customer specifications. The team leader will engage on order problems and help provide solutions removing obstacles to success at any point in the process.About UsRockwell Automation is a global technology leader helping manufacturers be more...
-
Front Desk Coordinator
hace 3 semanas
Tecate, Baja California, México Taylor-Listug, Inc. A tiempo completoJob Summary We are seeking a skilled and bilingual Front Desk Coordinator to join our team at Taylor Guitars. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service in both English and Spanish. Key Responsibilities The successful candidate will be responsible for:Providing exceptional customer...