Customer Service Representative
hace 5 días
Job Summary:
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Quimati. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Generate production orders and follow up on outstanding orders to ensure timely delivery.
- Monitor and track shipments to ensure effective delivery and maintain high service levels.
- Generate invoices and manage customer accounts.
- Attend to any issues that may arise during shipment, including transportation, documents, and delivery.
- Maintain accurate records and reports to ensure seamless communication with customers and internal teams.
Requirements:
- 2+ years of experience in customer service, preferably in an industrial manufacturing environment.
- Advanced English language skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent communication and problem-solving skills.
What We Offer:
- Competitive salary: $19,000.00 - $20,000.00 per month.
- Full-time position with a 10-hour workday.
- Superior benefits package, including major medical expenses coverage.
- Support for language studies and children's education.
- Catering service and other perks.
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