Senior IT Specialist Lead

hace 6 días


San Pedro Garza García, Nuevo León, México SAP A tiempo completo

About the Team:

Our Corporate Processes & Information Technology (CP&IT) team provides efficient IT solutions and technology support to our Lines of Businesses (LoBs). We are focused on delivering business applications, classical on-premise and SaaS solutions, hybrid Solutions, mobile apps, web, and HANA Cloud Platform-based applications.

The OCC (Operations Control Center) belongs to the IT Operations team and is responsible for safeguarding our mission-critical SAP systems and applications 24/7. This team plays a vital role, receiving full support from key stakeholders in IT and LoB units at all levels.

We are looking for an IT Architecture Senior Specialist/Expert with strong communication skills and customer empathy. You will work in an international team in a challenging environment with many exciting topics.

Key Skills:

  • Strong experience in managing and supporting complex IT systems and applications.
  • Excellent communication and interpersonal skills, with ability to work with diverse stakeholders.
  • Proactive approach to resolving issues and identifying opportunities for process improvements.
  • Ability to work in virtual setups and build networks.
  • Strong technical background in business applications and understanding of SAP Solutions or NetWeaver Technology systems is preferred.

What We Expect:

  • Bachelor's degree in Computer Science, Information Technology, or related disciplines.
  • 5+ years of professional experience in IT, with a strong focus on operations and customer-facing roles.
  • Excellent verbal and written communication skills, with fluency in English.
  • Ability to work in virtual setups and build networks.


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