Data-Driven Fraud Operations Specialist
hace 2 días
Citigroup Inc. is seeking a highly skilled Data-Driven Fraud Operations Specialist to join our team.
About the RoleThis intermediate-level position plays a crucial role in contributing to the development of fraud management policies, processes, and procedures to minimize the impact of fraud in coordination with the Operations - Services team.
The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
Responsibilities:- Analyze fraud trends, conduct investigative research into losses, and analyze loss type data to determine fraud patterns.
- Perform data validation independently in support of fraud management personnel.
- Assist in executing the business strategy by developing and producing Management Information Systems and analyses.
- Make recommendations related to fraud prevention and loss control and ensure the quality of the tasks/services provided.
- Provide guidance and input to department, cross-functional, or cross-area teams that focus on process improvement efforts or projects.
- Monitor, assess, analyze, and/or evaluate processes and data, identify policy gaps, and formulate policies.
- Interpret data and make recommendations, demonstrating basic working knowledge of industry practices and standards.
Key Requirements:
- 0-2 years of experience in a related role.
- Consistently demonstrates clear and concise written and verbal communication.
- Demonstrated ability to remain unbiased in a diverse working environment.
Education:
- Bachelor's degree/University degree or equivalent experience.
Salary: The estimated annual salary for this role is $80,000-$110,000 based on location and industry standards.
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