Data-Driven Fraud Operations Specialist

hace 2 días


Ciudad de México, Ciudad de México Citigroup Inc. A tiempo completo

Citigroup Inc. is seeking a highly skilled Data-Driven Fraud Operations Specialist to join our team.

About the Role

This intermediate-level position plays a crucial role in contributing to the development of fraud management policies, processes, and procedures to minimize the impact of fraud in coordination with the Operations - Services team.

The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Responsibilities:
  • Analyze fraud trends, conduct investigative research into losses, and analyze loss type data to determine fraud patterns.
  • Perform data validation independently in support of fraud management personnel.
  • Assist in executing the business strategy by developing and producing Management Information Systems and analyses.
  • Make recommendations related to fraud prevention and loss control and ensure the quality of the tasks/services provided.
  • Provide guidance and input to department, cross-functional, or cross-area teams that focus on process improvement efforts or projects.
  • Monitor, assess, analyze, and/or evaluate processes and data, identify policy gaps, and formulate policies.
  • Interpret data and make recommendations, demonstrating basic working knowledge of industry practices and standards.

Key Requirements:

  • 0-2 years of experience in a related role.
  • Consistently demonstrates clear and concise written and verbal communication.
  • Demonstrated ability to remain unbiased in a diverse working environment.

Education:

  • Bachelor's degree/University degree or equivalent experience.

Salary: The estimated annual salary for this role is $80,000-$110,000 based on location and industry standards.



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