Marketing Operations Data Specialist

hace 2 días


Ciudad de México, Ciudad de México Zendesk A tiempo completo
{"Job Title: Marketing Operations Data Specialist"}

 

Job Description

 

At Zendesk, we are seeking a highly skilled Marketing Operations Data Specialist to join our Global Marketing Operations team. As a key member of our team, you will play a critical role in managing our marketing technology stack and ensuring high-quality data is maintained.

 

About the Role

 

  • Develop and implement data augmentation, transformation, and normalization programs to improve data quality.
  • Collaborate with cross-functional teams to determine data requirements and deliver integrated solutions to address cross-functional data challenges.
  • Perform data cleansing tasks to ensure data cleanliness and monitor data quality performance metrics.
  • Identify areas for improvement and successfully implement data quality enhancements.

 

Requirements

 

  • Education and experience in Marketing, Business, or a related field, such as a Bachelor's degree or equivalent experience.
  • Experience with marketing automation and CRM platforms (preferably Marketo and Salesforce).
  • Advanced proficiency with Excel, advanced marketing and reporting tools, and data sets.
  • Excellent analytical and problem-solving skills.

 

About Us

 

Zendesk is a world-class customer service software company. We believe in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn while also giving our people the flexibility to work remotely for part of the week.

 

This role must attend our Mexico City (CDMX) or Mexico State (Estado de Mexico) office on a weekly basis for part of the week. The specific in-office schedule is to be determined by the hiring manager.

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