Operations Director

hace 5 días


Ciudad de México, Ciudad de México Netflix A tiempo completo
Job Description

As part of the Global Enterprise Ops organization, we are seeking a highly skilled and experienced Operations Director to lead our LATAM Workplace team.

Company Overview

We are Netflix, a fast-paced and expanding operation with a variety of needs. We are looking for an ambitious person who can grow and lead a successful, efficient, and high-performing Workplace team.

Salary and Benefits

The estimated salary for this role is $150,000 per year, plus benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.

Key Responsibilities
  • Directly manage all workplace teams across LATAM who oversee all building operations, food & beverage, front of house, shipping & receiving, events support, employee moves, and Environmental Health & Safety (EHS).
  • Remain highly aligned with functional teams & leaders across space & occupancy, design & construction, real estate, and security to ensure we are constantly meeting the needs of the business and our stakeholders.
  • Build, lead & mentor your team as they work through challenges and promote an environment that encourages them to continuously excel & improve.
  • Drive a strategy across all aspects of the Workplace to create consistency across the region and leverage our scale for procuring goods & services.
  • Sourcing strategy for outsourced workplace services, including Janitorial, Logistics, F&B, and Maintenance - leverage the subject-matter expertise of our vendors and drive accountability.
  • As a member of the global Workplace leadership team, lead strategic initiatives to improve our global workplace excellence.
  • Financial management of workplace costs (including people costs) to ensure Netflix money is being spent wisely.
  • Collaborate & align with cross-functional partners such as Security, Talent, EHS, AV, Ntech Ops, Events, Security Operations, and Systems to ensure we are constantly providing a frictionless, safe & secure workplace and responding to incidents that will occur 24/7.
  • Develop and manage a strong communication strategy on all levels to ensure cohesive engagement across all sites.
Requirements
  • Proven leadership experience and a crazy focus on excellence are a must.
  • Expertise in operations management, including the development of workplace standards and sourcing strategies.
  • Ability to think innovatively to create the best experience for our employees from a workplace services and operations perspective.
  • 15+ years in a similar role, must include management of multiple corporate buildings and be inclusive of both facilities and leadership experience.
  • Travel up to 25% as needed, including International. Regularly visiting all LATAM locations will be critical for this role.


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