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hace 1 mes
About GoodLeap:
We provide financing options for those who want to live a more sustainable lifestyle and save money using modern technology. Our mission is to make a positive impact on the planet, build relationships with valued partners and customers, and deliver a financing experience that is simple, fast, and frictionless.
We are creating a financial ecosystem that connects capital to homeowners who want to convert outdated houses into modern, smart, energy-efficient homes. By unlocking access to products that help people achieve better sustainability, we are revolutionizing the home improvement industry and protecting our planet.
As part of our world-positive initiative, we are the official sponsor of GivePower - a foundation that uses solar-based solutions to power basic needs for people in developing regions.
If you have a desire to make a meaningful impact on our planet and help mission-driven businesses and consumers achieve a sustainable future, learn more about our company.
Perks and Culture:
- Competitive pay
- Comprehensive benefits package
About the Role:
The Collection Specialist - Loan Recovery will be responsible for responding to borrowers with delinquent accounts, collecting past due payments, and providing payment solutions to cure borrower's delinquency. This role will also maintain records of contacts and payments collected from delinquent account customers.
Essential Job Duties & Responsibilities:
Communicate with delinquent borrowers via different digital channels.
- Find solutions to bring borrower's loans to a current status
- Process payments for borrowers with past due payments
- Maintain daily, weekly, and monthly collection and metric goals
Required Skills, Knowledge & Abilities:
1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools
- Excellent written communication skills
- Prior experience with financial products preferred
- Self-motivated and goal-oriented
- Team Player
- Professional demeanor
- Bilingual Spanish/English preferred
Compensation: MXN $89.33/hour
