Operations Supervisor

hace 4 semanas


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

**Job Summary**

As an Operations Supervisor at Marriott International, you will be responsible for ensuring the smooth operation of our hotel's rooms and guest services. This includes managing cashiers and closing reports, reviewing shift logs and daily memo books, and documenting pertinent information.

**Key Responsibilities**

  • Complete designated cashier and closing reports in the computer system.
  • Review shift logs/daily memo books and document pertinent information in logbooks.
  • Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems.
  • Process all guest check-ins by confirming reservations in the computer system, verifying guest identity, requesting payment, assigning rooms, and activating and issuing room keys.
  • Sell rooms/accommodations to guests without reservations based on availability.
  • Ensure rates match market codes and document any exceptions.
  • Ensure checks from outlets (e.g., Health Club, Retail Shop) are scanned and charged to rooms.

**What We Offer**

As a member of our team, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will be part of a global team that values diversity, inclusion, and customer satisfaction.

**Requirements**

  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Ability to perform other reasonable job duties as requested by supervisors.

**Equal Opportunity Employer**

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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