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Salesforce Commerce Cloud Technical Support Specialist

hace 2 meses

Xico, México Viseo - Spain A tiempo completo

About the Role

We are seeking a highly skilled Salesforce Commerce Cloud Support Analyst to join our team at Viseo - Spain. As a key member of our digital commerce community, you will be responsible for providing technical support and guidance to resolve users' SFCC platform problems.

Key Responsibilities

  • Work with platform technologies and languages, including HTML, CSS, and JavaScript to diagnose and resolve technical issues.
  • Provide technical support and guidance to clients, responding to technical queries and issues in a timely manner.
  • Perform user administrative tasks, logging and processing support calls.
  • Use object-oriented techniques to create reusable, easy-to-maintain code.

About You

We are looking for a hybrid candidate who can work regularly in our customer's offices in Mexico City. You will be part of a dynamic team that values proximity, human size, and perpetual growth.

Requirements

  • Knowledge of Salesforce Commerce Cloud Platform.
  • 1+ years of SFRA experience.
  • Advanced communication skills.

What We Offer

  • Close management by your mentor throughout your career at Viseo.
  • Regular discussions with your mentor to review challenges, achievements, and future ambitions.
  • Generous vacation policy (22 days paid vacation per year).
  • Medical insurance.
  • Food/luncheon vouchers.