Process Improvement Specialist
hace 1 semana
**Key Responsibilities:**
- Lead cross-functional projects and workstreams with medium to high complexity, utilizing standard project management methodologies to drive process improvements.
- Collaborate with operational teams and business stakeholders to gather business requirements, analyze pain points, and determine root causes.
- Design and implement solutions to address business needs, engaging stakeholders and representing their needs in the programme.
- Establish processes consistent with overall organization objectives, maintaining process documentation and communicating tactical process decisions and plans.
**Education and Experience Required:**
- First-level university degree or equivalent experience; advanced university degree preferred.
- Typically 6-10 years of related experience in Sales Operations, Supply Chain, Solution Delivery, with sound project management experience and quality improvement training.
**Knowledge and Skills:**
- In-depth knowledge of HP operational processes, industry trends, and customer/partner requirements.
- Strong business experience in at least one of these areas: Customer and Deal Setup, Invoicing, Contractual Contract Management.
- Excellent communication, leadership, and influence skills, with mastery in English and local language as well as other languages as required.
- Strong project management and process development skills, with ability to drive process improvements using industry standard quality improvements tools and concepts.
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