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Customer Support Specialist I

hace 2 meses

Monterrey, Nuevo León, México Uber Freight A tiempo completo
Job Summary

We are seeking a highly skilled Customer Support Specialist I to join our team at Uber Freight. As a key member of our operations team, you will be responsible for providing top-tier customer service and scheduling appointments in a timely manner.

Key Responsibilities
  • Schedule appointments and communicate with customers and carriers to ensure seamless logistics operations
  • Collaborate with the account operations team to improve scheduling processes and develop new solutions
  • Participate in the development and implementation of critical business processes to drive efficiency and productivity
  • Provide exceptional customer service and support to internal and external stakeholders
Requirements
  • 12 months of work experience with customer interaction and communication
  • Excellent English language skills - verbal and written
  • Bachelor's degree complete
  • Bilingual English/Spanish
What We Offer

At Uber Freight, we offer a dynamic and fast-paced work environment with opportunities for growth and development. If you are a motivated and customer-focused individual with a passion for logistics, we encourage you to apply for this exciting opportunity.