Field Representative Automotive Specialist
hace 3 días
As a Field Representative Automotive Specialist at Brambles, you will be part of a pioneering and sustainable share-and-reuse business model, helping the world's biggest brands transport their goods more efficiently, safely and with less environmental impact.
Key Responsibilities
Implementation
- Ensure customers and suppliers are well trained to ensure smooth implementation.
- Confirm forecasts against actual to maintain healthy inventory levels.
- Undertake account analysis to identify changes to trends in customer activity that trigger issues to be explored/resolved.
- Audit and communicate outcomes to maintain accuracy in supplier balances.
- Capture and resolve all customer issues, escalate when needed.
- Meet regularly with customers/suppliers in the field to capture insights, collaborate to seek solutions, craft action plans and to make and deliver on customer experience promises.
Account Health
- Continued focus on account health metrics and KPI's to ensure a well maintained supplier base linked to automotive programs.
- Ongoing account audits and reconciliations.
- Ensure all disputes are resolved and payments are in line with terms.
Requirements
- Bachelor Degree in relevant field.
- Understanding of the Automotive market.
- Customer facing experience / Account Management.
- Logistics / Supply Chain Experience.
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