Field Representative Automotive Specialist

hace 3 días


Santiago de Querétaro, Querétaro de Arteaga, México Brambles A tiempo completo

As a Field Representative Automotive Specialist at Brambles, you will be part of a pioneering and sustainable share-and-reuse business model, helping the world's biggest brands transport their goods more efficiently, safely and with less environmental impact.

Key Responsibilities

Implementation

  • Ensure customers and suppliers are well trained to ensure smooth implementation.
  • Confirm forecasts against actual to maintain healthy inventory levels.
  • Undertake account analysis to identify changes to trends in customer activity that trigger issues to be explored/resolved.
  • Audit and communicate outcomes to maintain accuracy in supplier balances.
  • Capture and resolve all customer issues, escalate when needed.
  • Meet regularly with customers/suppliers in the field to capture insights, collaborate to seek solutions, craft action plans and to make and deliver on customer experience promises.

Account Health

  • Continued focus on account health metrics and KPI's to ensure a well maintained supplier base linked to automotive programs.
  • Ongoing account audits and reconciliations.
  • Ensure all disputes are resolved and payments are in line with terms.

Requirements

  • Bachelor Degree in relevant field.
  • Understanding of the Automotive market.
  • Customer facing experience / Account Management.
  • Logistics / Supply Chain Experience.


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