Senior Customer Engagement Director, Latin America

hace 1 semana


San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

**Job Overview**

SAP SE is seeking a skilled and experienced professional to fill the role of Senior Customer Engagement Director in our Latin America region. This position is crucial for shaping and managing our customer relationships, driving engagement, and fostering long-term success.

**About the Role**

We are looking for a dedicated individual with a minimum of 5 years of experience in software sales and strategic account management. The ideal candidate will possess a deep understanding of SAP's Cloud portfolio, market insights, and competitive knowledge.

The successful candidate will be responsible for leading customer-facing organizations, collaborating with internal stakeholders, and promoting a culture of trust, feedback, transparency, and diversity.

**Key Responsibilities**

  • Manage appointments, enquiries, and complaints from customers or clients.
  • Address any issues or disputes with customers accurately and efficiently.
  • Complete various administrative duties such as data entry, order processing, and follow-up calls.
  • Capture action items after customer meetings and engage with relevant departments to ensure execution.

**Requirements**

  • Minimum 5 years of comprehensive software, professional services, and cloud experience.
  • Business knowledge of SaaS and IaaS markets, including SAP's Cloud portfolio.
  • Demonstrated ability to lead customer-facing organizations and collaborate with internal stakeholders.
  • Promotes a culture of trust, feedback, transparency, and values diversity, high integrity, and ethical behavior.
  • Strong methodological and conceptual skills paired with analytical thinking.
  • Organizational talent and team player with the ability to extend trusted relationships.
  • Fluent in English, both spoken and written.
  • Result-driven, persistence, self-motivation, and willingness to work under pressure.

**Benefits**

This role offers a highly competitive salary of approximately $120,000 per year, taking into account the company's budget and location.

**About Us**

SAP SE is committed to harnessing the power of innovation by investing in the development of its diverse employees. We aim to leverage the qualities and appreciate the unique competencies that each person brings to the company.

This position requires a proactive approach to identifying and resolving customer concerns. If you believe you have the skills and experience to excel in this role, we would love to hear from you.



  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    Please submit your CV in English to proceed. This role is open to applicants based in Mexico, Brazil, or Colombia. The position requires working 3 times a week at the SAP office.Company OverviewSAP has been a market leader in enterprise application software since its inception in 1972. Founded by five colleagues with a desire to innovate, we have...


  • San Pedro Garza García, Nuevo León, México Michael Page A tiempo completo

    Descripción del cargoLa empresa Michael Page está buscando un Director Comercial Senior para liderar su equipo de ventas en el sector financiero.


  • San Pedro Garza García, Nuevo León, México Tamayo Capital A tiempo completo

    **Resumen del Empleo**Somos Tamayo Capital, una empresa líder en el sector inmobiliario con un fuerte brazo en inversiones. Buscamos a un Director de Ventas Inmobiliarias Senior para liderar nuestro equipo y ayudarnos a alcanzar nuestros objetivos.**Descripción del Puesto**Nuestro Director de Ventas Inmobiliarias Senior será responsable de crear una red...


  • San Pedro Garza García, Nuevo León, México Michael Page International México Reclutamiento Especializado S.A. de C.V A tiempo completo

    Descripción del CargoNuestra empresa, Michael Page International México Reclutamiento Especializado S.A. de C.V, busca a un DIRECTOR COMERCIAL SENIOR para unir su equipo.Sobre el CargoEl Director Comercial Senior será responsable de diseñar e implementar estrategias comerciales innovadoras que impulsen el crecimiento de nuestros productos en el mercado...


  • San Pedro Garza García, Nuevo León, México Michael Page International México Reclutamiento Especializado S.A. de C.V A tiempo completo

    Michael Page International México Reclutamiento Especializado S.A. de C.V seeks a dynamic Senior Automotive Operations Director to lead new locations in Mexico.This role offers an excellent opportunity for professional growth and development in the automotive industry, with a competitive salary package.About Our ClientCompany OverviewOur client is a leading...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Cloud Services Business Development Manager to join our team in the LAC region of Enterprise Cloud Services. In this pivotal role, you will be instrumental in shaping and managing our journey towards a unified and competitive business, with a strong emphasis on customer engagement and relationship...


  • San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    Johnson Controls is a global leader in intelligent buildings, efficient energy solutions, and integrated infrastructure. Our team of 130,000 employees creates innovative systems that work together to deliver on the promise of smart cities and communities.We are hiring an Operations Finance Manager for our business center in Americas region. This individual...


  • San Pedro Garza García, Nuevo León, México SAP SE A tiempo completo

    Opportunity Overview">This is a pivotal role within the SAP SE organization, centered around managing customer relationships and ensuring high levels of satisfaction across the LAC region. The successful candidate will be instrumental in shaping our journey towards a unified and competitive business with a strong focus on customer engagement.The key...


  • San Pedro Garza García, Nuevo León, México Grupo Financiero Banorte A tiempo completo

    Funciones del PuestoEl Director Comercial Senior se encargará de coordinar e implementar estrategias comerciales alineadas al plan estratégico de la Banca Comercial.Entre las responsabilidades del puesto se encuentran:Diseñar e implementar estrategias comerciales para incrementar la rentabilidad y cumplir con los objetivos establecidos.Asesorar a la red...


  • San Pedro Garza García, Nuevo León, México Calii Mexico A tiempo completo

    Calii está revolucionando la forma de hacer el súper en América Latina, entregando frutas y verduras ultra frescas junto con miles de artículos de abarrotes directo a la puerta de tu casa y en menos de dos horas. Fundada por ingenieros de Stanford, Calii está construyendo el supermercado del futuro – con más ahorros y menos desperdicios.Tras levantar...


  • San Pedro Garza García, Nuevo León, México Totum Talent A tiempo completo

    Totum Talent busca un Director de Servicio al Cliente Senior con experiencia en el sector financiero. La posición implica liderar y crear la estrategia de servicio al cliente, garantizando la satisfacción de los clientes y la eficiencia operativa.Responsabilidades:Establecer estándares de calidad y colaborar estrechamente con otros departamentos para...


  • San Pedro Garza García, Nuevo León, México Corporativo Midas A tiempo completo

    **¿Buscas un desafío profesional en ventas? Corporativo Midas busca a un Director Ventas Senior con visión estratégica y habilidades de liderazgo para impulsar el crecimiento de nuestra empresa.****Características del puesto:**Capacitación pagada de 3 meses para desarrollar habilidades en ventas y liderazgo.Creo de equipo de ventas para impulsar la...


  • San Pedro Garza García, Nuevo León, México Zape S.A. De C.V. A tiempo completo

    Desarrollo de VentasLa empresa Zape S.A. De C.V. busca un DIRECTOR COMERCIAL SENIOR para unirse a nuestro equipo de ventas.Sobre la EmpleabilidadNuestra empresa ofrece una variedad de oportunidades laborales que fomentan el crecimiento profesional y personal.Tipo de ContratoEste es un contrato de tiempo completo con un horario de trabajo diurno, de lunes a...

  • Director Comercial Senior

    hace 3 semanas


    San Pedro Garza García, Nuevo León, México Zalem S.A. De C.V. A tiempo completo

    Sobre nosotrosZalem S.A. De C.V. es una empresa en expansión que busca a un profesional experimentado para ocupar el puesto de Director Comercial Senior.Salario: $18,000.00 - $25,000.00 al mesDescripción del trabajoNos estamos buscando a un Líder Comisionista con experiencia en ventas y liderazgo para formar parte de nuestro equipo comercial.El objetivo...


  • San Pedro Garza García, Nuevo León, México Interra International A tiempo completo

    Attract a Competitive Salary and Unlock Your PotentialWe are seeking an exceptional Director of Operational Excellence to spearhead our Monterrey office, driving success through effective management of daily operations and delivering exceptional customer service.About the Role:As a key member of our leadership team, you will collaborate closely with off-site...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    **Job Overview:**We are seeking a dedicated and experienced Customer Experience Manager to join our SAP Cloud Services team in the Latin America region. In this role, you will be responsible for managing customer relationships, ensuring exceptional service delivery, and driving business growth.**Key Responsibilities:**Manage a portfolio of high-value...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    Job OverviewWe are seeking a seasoned Senior Quality Management Specialist to join our team in Monterrey, Mexico. As a trusted advisor to our premium customers, you will play a critical role in driving digital transformation and delivering exceptional results.About the RoleThis position is responsible for managing the customer engagement, identifying...


  • San Pedro Garza García, Nuevo León, México Jaffco A tiempo completo

    Presentamos una oportunidad para crecer en tu carrera como Director ComercialSueldo estimado: $40,000 - $60,000 al mesResumen de la empresa: En Jaffco estamos comprometidos con el éxito de nuestros clientes y el crecimiento de nuestra organización. Buscamos un profesional experimentado que se una a nuestro equipo y contribuya a nuestras metas.Pagos y...


  • San Pedro Garza García, Nuevo León, México Daimler Truck North America A tiempo completo

    At Daimler Truck North America, we are seeking a highly skilled Procurement Governance and Systems Specialist to join our team. This is an exciting opportunity for a professional with experience in procurement processes and systems to make a significant impact on our organization.The ideal candidate will have a strong understanding of procurement principles,...


  • San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    Job DescriptionWe are seeking a highly skilled Senior Financial Analyst to join our team as the Americas DC Controller. This role will be responsible for providing financial support to senior management, including preparing financial presentations, analysis, and other projects requested.About the RoleThe ideal candidate will have 8+ years of experience in...