Senior Team Lead

hace 2 meses


Ciudad Apodaca, Nuevo León, México DSV A tiempo completo
About the Role

We are seeking a highly skilled Senior Team Lead to join our Customer Service Area at DSV. As a key member of our team, you will play a crucial role in delivering a high level of service to our customers.

Key Responsibilities
  • Work closely with the Customer Service Area to ensure seamless service delivery to customers.
  • Collaborate with the team to develop and implement efficient service operations that meet customer needs.
  • Ensure that customer service operations are carried out in a proper and efficient manner.
  • Develop and maintain strong relationships with internal stakeholders to drive business growth.
Requirements
  • Proven experience in customer service leadership roles.
  • Excellent communication and interpersonal skills.
  • Ability to analyze complex problems and develop effective solutions.
  • Strong business acumen and understanding of customer needs.

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