Support Operations Specialist

hace 4 semanas


Santiago de Querétaro, Querétaro de Arteaga, México MICHELIN A tiempo completo

About the Role:

We are seeking a highly skilled Support Operations Specialist to join our team at Michelin. The successful candidate will be responsible for delivering technical assistance in system, network, and office automation areas, as well as resolving complex problems and providing on-site assistance for local operations and improvements.

Key Responsibilities:

  • Provide technical assistance in system, network, and office automation areas.
  • Resolve complex problems and transfer issues to specialized teams when necessary.
  • Collect and express IT needs of site users towards IS and providers in the support area.
  • Assist with on-site operations and improvements.
  • Ensure PC refresh for users and contribute to the IT safety of the site.

Required Qualifications:

  • Engineering or bachelor's degree in computer systems.
  • 3-4 years of experience in computer systems.
  • Intermediate English (B2).

What You Will Find with Us:

  • An attractive benefits package with direct contract.
  • An environment of continuous development and digital and in-person training opportunities.


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