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Department Head

hace 2 meses

Xico, México Burberry A tiempo completo

Job Title: Department Head About the Role: As a Department Head at Burberry, you will be responsible for leading a high-performing team to deliver exceptional customer service and create an iconic experience for our clients. You will manage the efficient running of your department and oversee store operations to meet business goals and objectives. Key Responsibilities: * Lead a customer-facing team to deliver the Burberry Experience in line with brand strategies * Set performance targets and drive department productivity and profitability * Plan department schedules to meet customer traffic and demand * Develop relationships with merchants and communicate effectively * Demonstrate knowledge of the luxury retail market and current fashion trends * Uphold and communicate the company culture and bring to life Burberry's core values - Protect, Explore, Inspire Requirements: * Ensure team members are fully trained in the Burberry Experience and have sound product knowledge * Recruit, onboard, and develop the department to meet product area needs * Cultivate customer relationships to create loyal advocates for the Brand * Drive the digital strategy and integrate technology into the customer journey About Burberry: Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of owned and franchised stores across EMEIA, Asia Pacific, and Americas. We believe in being socially and environmentally responsible, and this mindset is core to our business and key to our long-term success. Join Our Team: If you are passionate about delivering exceptional customer service and creating an iconic experience, we encourage you to apply for this exciting opportunity. Contact Information: For more information, please visit our website or contact our HR department.