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Hotel Operations Director
hace 2 meses
As the strategic business leader of the property's Hotel Operations, you will be responsible for developing and implementing departmental strategies to deliver exceptional guest experiences. This role requires a strong understanding of the brand's service vision and the ability to lead a team of department heads to achieve operational excellence.
Key Responsibilities- Develop and implement property-wide strategies to meet or exceed the needs and expectations of the brand's target customer.
- Lead a team of department heads to achieve operational excellence and maximize financial performance.
- Monitor hotel operations sales performance against budget and identify areas for improvement.
- Coach and support operations team to effectively manage occupancy & rate, wages and controllable expenses.
To be successful in this role, you will need:
- A 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
- Or a 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
As a member of the Marriott International, Inc team, you will have the opportunity to work with a global brand that is committed to delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
