Senior Digital Marketing Operations Specialist

hace 4 días


Xico, México Base Coat Marketing A tiempo completo
Job Overview

We are seeking a highly skilled Senior Digital Marketing Operations Specialist to join our team at Base Coat Marketing. This role will be responsible for building strong relationships with clients, anticipating their needs, and providing creative solutions.

This is a remote position that requires a stable, high-speed internet connection. Work hours are Monday-Friday 8am-5pm EDT, with additional hours possible to ensure client results and deadlines are met.

About the Role

The ideal candidate will have experience in project management tools, customer experience, digital marketing strategy, account management, Google Workspace, and Google Analytics. Strong communication skills, problem-solving abilities, attention to detail, time management, and organizational skills are essential.

This role offers a competitive salary of $1500 - $2000 per month (USD) and benefits including paid time off, half-day Fridays, and bonus opportunities.

Key Responsibilities
  1. Client Communication: Improve client relationships by directly monitoring and communicating results. Solutions to pain points should be proactively identified, implemented, and communicated to the client.
  2. Project Management: Oversee Fulfillment Team projects and proactively provide updates to clients.
  3. Quality Control: Understand the unique requirements of each client to ensure we meet or exceed their expectations.
Requirements
  • Proficient in Project Management Tools (Asana, Click-Up or similar)
  • Customer Experience
  • Proficient in Digital Marketing Strategy (SEO, Web Development, PPC) - 3 years (required)
  • Account Management - 2 years (required)
  • Google Workspace
  • Google Analytics
  • Excellent Communication Skills
  • Problem-Solver
  • Attention to detail
  • Time management and organizational skills
Education and Experience

A college degree with a focus on business, marketing, communications, or a related field is preferred. Account management experience: 1 year (required), Digital marketing experience: 2 years (required), Customer service experience: 2 years (required), Project management experience: 1 year (required), and Remote working experience: 1 year (required).

Salary and Benefits

The estimated annual salary for this position is $30,523.17 - $40,697.56 USD based on a 12-month period and 40 hours of work per week.


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