Regional Director of Solutions Engineering

hace 8 horas

Ciudad de México, Ciudad de México dynaTrace software GmbH A tiempo completo

As the Regional Director of Solutions Engineering, you will be responsible for driving all aspects of building and managing a regional team of high-performing Solution Engineers, the technical counterparts to our sales teams.

You will be asked to:

  • Be a cultural ambassador for the organization and embody what strong partnership and collaboration looks like across SE roles, as well as with other teams and functions.
  • In close partnership with sales, grow the SE organization and ensure we are prepared to scale alongside the introduction and growth of multiple products, industries, segments, and GTM motions.
  • Evolve repeatable processes, playbooks, job architectures, enablement, and other programs needed to achieve this scale and increase win rates.
  • Translate thought leadership into action with sales and customer experience to ensure that feedback from the field is making its way into the product and GTM strategy.

This role reports to the VP of Solutions Engineering.

Key Responsibilities:

  • Serves as a business owner for various (regional) SE policies and operations
  • Ensures timely dissemination and communication of department goals and objectives
  • Culture carrier who values the team over the individual and values; getting to the right answer is more important than being right
  • Bias for teamwork and collaboration; strong cross-functional relationship builder
  • Sensitivity and appreciation for open-source and the bottom-up motions
  • Willing, excited, and able to engage with customers strategically
  • Flexible, but not afraid of a healthy debate -- brings a strong point of view, but open to considering alternatives
  • Blending technical expertise, leadership skills, and strategic vision to drive regional success and contribute to the overall goals of Dynatrace

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