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Patient Care Coordinator

hace 2 meses

Tijuana, Baja California, México Sagan A tiempo completo
Job Title: Patient Care Coordinator

Location: Remote (CST Time zone)

Salary Range: up to 1500 USD


Work Schedule: Monday Friday, 9:00 AM to 5:00 PM (CST)


Job Overview:

Sagan is a membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.


Job Responsibilities:

  • Provide exceptional customer service to patients via calls, SMS, and emails.
  • Schedule and manage patient appointments efficiently.
  • Respond to patient inquiries and resolve issues in a timely manner.
  • Collaborate with internal teams to provide updates on patient cases.
  • Maintain accurate records of patient interactions using CRM systems.


Requirements:

  • Strong proficiency in CRM software (Go High Level).
  • Proficiency in Google Sheets, Gmail, and Slack.
  • Excellent verbal and written communication skills.
  • Experience in customer service, especially within the medical or healthcare industry.
  • Ability to work independently and manage multiple tasks efficiently.


Nice-to-Haves:

  • Experience working as a Medical Virtual Assistant (VA).
  • Strong communication skills with a pleasant voice.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.