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Relationship Manager

hace 2 meses

Zapopan, Jalisco, México Citi A tiempo completo

The Emerging Corp Relationship Manager is a developing professional role that requires a strong understanding of commercial banking products and processes. This role involves dealing with complex problems independently and has some latitude to solve issues. The ideal candidate will have a solid understanding of industry standards and practices, as well as the ability to integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices.

Key Responsibilities:

  • Deepen relationships with clients by proactively owning, responding to and anticipating any future needs, roadblocks or risks, leveraging internal resources to assist where necessary.
  • Responsible for resolving issues with clients' portfolios to enhance complete satisfaction.
  • Work closely with senior RMs, product specialists and subject matter experts across the bank to structure customized solutions that meet clients' unique needs.
  • Identify cross-sell opportunities to deepen and increase share of wallet.
  • Drive innovation in the solutions we provide clients and further develop our business where necessary and appropriate.
  • Identify and pursue new clients aligned with CITI COMMERCIAL BANK (CCB)'s value proposition.
  • Stay connected with influencers, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen CITI COMMERCIAL BANK (CCB)'s relationship with these partners.
  • Ensure deals are structured to balance risk and reward, so teams' incentives align with acting in the clients' interests.
  • Actively protect Citi's assets and reputation by being the first line of defense from credit risk management perspective.
  • Ensure compliance with regulatory requirements and Citi's policies/guidelines at all times.

Qualifications:

  • 2-5 years relevant experience.
  • Good understanding and knowledge of commercial banking products and processes.
  • Demonstrates intermediate knowledge of credit skills and Early Warning Detection.
  • Demonstrates intermediate understanding of accounting principles, financial modeling and financial statement analysis.
  • Ability to work effectively in team settings.
  • Proven leadership ability with excellent interpersonal skills.
  • Communicates views with clarity and confidence.
  • Maintains contact with key stakeholders to proactively seek input as appropriate.
  • Detail oriented with demonstrated organizational skills.
  • Self-motivated.
  • Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients' needs.
  • Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients.
  • Positive mindset with 'can-do' attitude, willingness to go the extra mile for providing sound advice and effective services to clients.
  • Able to anticipate client requests/needs and resolves queries in a timely manner, leveraging internal resources.
  • Must have a sharp business development focus and demonstrative innovative approaches.
  • Demonstrates professionalism by being reliable, actively contributing in meetings, asking questions and challenging ideas.

Education:

  • Bachelor's/University degree or equivalent experience.

Job Family Group: Commercial and Business Sales

Job Family: Relationship Management

Time Type: Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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