Desktop Support Engineer
hace 2 meses
Cabot Corporation is seeking a highly motivated and technically adept Desktop Support Engineer to join the Digital Service Delivery Management team at our Altamira, Mexico facility.
Key Responsibilities- Provide second-level IT technical support of desktops and IT equipment at the site or remotely.
- Diagnose and problem solve issues on a particular technology or local applications.
- Resolve problems of medium complexity.
- May assist with the coordination of regional activities and support Digital projects & Global initiatives.
- Provides second-level support directly to local users at business or manufacturing sites or to regional users remotely.
- Ensures smooth and timely attention and solution to user problems.
- Handles a wide variety of service issues.
- Consistently meet Service Level Agreements and communicate directly with customers via phone, e-mail, and remote diagnostics to identify, reproduce and resolve reported issues.
- 5+ years of 2nd-level desktop support experience required.
- High School Graduation is required.
- Technical Certifications preferred:
- A+ certification.
- Hardware / OEM warranty certifications.
- Microsoft certifications.
- Dynamic, Flexible, Hard Working, Team Environment.
- Benefits, Vacation, Etc.
- Feedback.
- Support.
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Tampico, Tamaulipas, México Cabot Corporation A tiempo completoJob SummaryCabot Corporation is seeking a highly motivated and technically adept Desktop Support Engineer to join the Digital Service Delivery Management team at our Altamira, Mexico facility.Key ResponsibilitiesProvide second-level IT technical support of desktops and IT equipment at the site or remotely.Diagnose and problem solve issues on a particular...
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Tampico, Tamaulipas, México Cabot Corporation A tiempo completoAbout the RoleCabot Corporation is seeking a highly motivated and technically adept Desktop Support Engineer to join the Digital Service Delivery Management team at our Altamira, Mexico facility.The successful candidate will provide second-level IT technical support of desktops and IT equipment at the site or remotely, diagnosing and problem-solving issues...
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Tampico, Tamaulipas, México Cabot Corporation A tiempo completoAbout the RoleCabot Corporation is seeking a highly skilled Desktop Support Engineer to join our Digital Service Delivery Management team at our Altamira facility. As a key member of our IT team, you will be responsible for providing second-level technical support for desktops and IT equipment, ensuring smooth and timely attention to user problems.Key...
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Tampico, Tamaulipas, México Cabot Corporation A tiempo completoJob SummaryCabot Corporation is seeking a highly motivated and technically adept Desktop Support Engineer to join the Digital Service Delivery Management team at our Altamira, Mexico facility.The successful candidate will provide second-level IT technical support of desktops and IT equipment, diagnose and problem solve issues, and resolve problems of medium...
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Tampico, México Cabot Corporation A tiempo completoYour Role at Cabot Cabot has an exciting opportunity for a Desktop Support Engineer to join the Digital Service Delivery Management team at Cabot’s Altamira, Mexico facility. Cabot is seeking highly motivated, technically adept and customer service focused professionals with a desire to work in a digital fast paced, deep relationship environment....