Implementation Specialist
hace 4 semanas
About the Role
Cisco Systems, Inc. is seeking a highly skilled professional to join our team as an Implementation Engineer. As a key member of our ThousandEyes Business Unit, you will play a critical role in delivering outstanding enablement, implementation, and optimization services for our enterprise customers.
Key Responsibilities
- Engage with customers to deliver personalized enablement, implementation, and optimization services for their ThousandEyes deployment
- Plan and deliver on a wide range of engagement types, including project planning, implementation, and documentation of monitoring services, end-user training, and optimization
- Develop and maintain a deep understanding of ThousandEyes products and services, as well as core network architecture and monitoring systems
- Collaborate with cross-functional teams to ensure seamless delivery of services and support
Requirements
- Bachelor's or advanced degree in a technical field, or equivalent working experience
- At least 3-5 years working in a customer-facing role with a proven track record of delivering high-quality services
- Project management and consulting experience, with a strong understanding of network and application protocols
- Cisco/Juniper certification (CCNA/JNCP, etc.) is strongly preferred
What We Offer
- A dynamic and supportive work environment with opportunities for growth and development
- A competitive salary and benefits package
- The chance to work with a leading technology company and contribute to the success of our customers
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