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Business Implementation Specialist

hace 2 meses

Xico, México Amex A tiempo completo
About the Role

We're seeking a highly motivated and results-driven Implementation Specialist to join our Central Onboarding Team in Mexico City. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and driving business growth through seamless end-to-end implementations.

Key Responsibilities
  • Capture client application forms and ensure accurate documentation is obtained.
  • Process underwriting requests, company account setup, and card member applications.
  • Provide premium customer service throughout the implementation process.
  • Monitor billing and payment processes to ensure accurate settlements.
  • Collaborate with Business Development Managers to achieve successful implementations and handovers.
What You'll Gain

As an Implementation Specialist, you'll have the opportunity to develop and deliver innovative solutions, build strong relationships with clients, and contribute to the success of our Mexican and US Sales Teams. You'll be part of a dynamic and diverse community that values integrity, teamwork, and customer satisfaction.

At American Express, we're committed to empowering our colleagues to grow and succeed. You'll have access to a range of benefits, programs, and flexibility that support your personal and professional development.