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hace 1 mes
Job Summary
- Conduent Business Services seeks a skilled Business Operations Specialist III to perform business support and technical work, utilizing data organizing and coordination skills.
Key Responsibilities
- Perform tasks based on established procedures, ensuring accuracy and efficiency.
- Develop and maintain proficiency in a range of processes and procedures through job-related training and experience.
- Work within defined processes and procedures to find the appropriate approach for new assignments, demonstrating adaptability and problem-solving skills.
- Act as an informal resource for colleagues with less experience, providing guidance and support.
- Complete work with a limited degree of supervision, demonstrating independence and self-motivation.
Requirements
- Developed skillset in a range of processes, procedures, and systems, with a focus on business operations and data coordination.
- Understanding of how best teams integrate and work together to achieve company goals, with a focus on collaboration and communication.
- Ability to problem solve, self-guided, with a focus on evaluating issues and solutions to provide the best outcome for clients and end-users.
- Clearly and effectively exchanges information and ideas, with a focus on interpersonal skills and communication.
Responsibilities
- Completes more complex validations, application of logical and analytical skills, with a focus on accuracy and attention to detail.
- Makes choices on finalizing, approving, or rejecting documents/cases, with a focus on decision-making and problem-solving.
- Follows up on inquiries to update additional data requirements, with a focus on customer service and communication.
- Acts as Subject Matter Expert, providing guidance and support to colleagues and clients.
- Mentors new hires and provides training support, with a focus on knowledge sharing and development.
- Performs complex tasks according to client guidelines, with a focus on accuracy and attention to detail.
- Identifies adverse events and reports to the client, with a focus on risk management and communication.
- Completes work with limited supervision, demonstrating independence and self-motivation.
- Performs other duties as assigned, with a focus on adaptability and flexibility.
- Complies with all policies and standards, with a focus on regulatory compliance and ethics.
