Technical Quality Manager Early Talent

hace 2 días


Monterrey, Nuevo León, México Sap Se A tiempo completo

**About the Role**

SAP SE is seeking a highly skilled Technical Quality Manager Early Talent to join our team. As a trusted advisor, you will play a crucial role in supporting the setup and execution of our customers' digital transformation roadmaps with SAP services.

**Key Responsibilities**

  • Manage customer engagement and establish trusted relationships to drive action plans
  • Define the Premium Engagement portfolio & service plan with the customer, identifying innovation opportunities leveraging SAP's technology innovation portfolio
  • Review services delivered by SAP as part of the engagement and discuss with main stakeholders from the customer or partner organizations and other SAP lines of business
  • Support the adoption of SAP recommendations from services delivered, by the customer and/or partner
  • Periodically prepare and present reporting, anticipating and identifying risks and top issues
  • Drive prevention of risks and resolution of issues and top issues according to engagement deliverables
  • Escalate critical situations and ensure value recognition and visibility of value delivered at customer
  • Support extensions of the contract and renewal towards contract end date

**Requirements**

  • Bachelor's degree in business, engineering, computer science, or management information systems
  • Ability to handle ambiguous situations, strong people leadership and people management skills
  • Problem-solving skills and strong work ethic, excellent verbal, written, and presentation communication skills
  • Fluent English and Spanish (written and oral), Portuguese (written and oral) is a plus
  • Open to travel, work experience is a plus


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