Technical Process Specialist

hace 2 semanas


Xico, México Db Schenker A tiempo completo

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.

**Job Overview**

As a Technical Process Specialist, you will be responsible for localizing global training material, providing onboarding and refresher training for Ocean SSC staff and supervisors, and executing assessment of skill and knowledge gaps. You will also contribute to knowledge sharing across the global P&S community and relevant platforms.

**Key Responsibilities**

• Localize global training material aligned with global standards
• Provide regular onboarding, refresher, and skill-up training for Ocean SSC staff and supervisors
• Execute assessment of skill and knowledge gaps and take actions to address same within Ocean SSC
• Contribute to knowledge sharing across the global P&S community and relevant platforms
• Define and document test cases according to global standard for Country-specific requirements and corresponding functionality
• Customize and review test cases provided and maintained by the global Air & Ocean Functional Test team for the local Country context
• Execute UAT: Perform regression testing, test new and existing Country specific functionalities, and execute global release-specific test cases

**Requirements**

• At least one year experience in area of Ocean freight forwarding business
• Fluent English (spoken and written)
• Solid understanding of ocean process and supporting systems (TANGO)
• Experience in delivering well-organized and effective presentations and training
• Strong oral, written and presentation skills. Able to communicate effectively with all levels of the organization
• Ability to communicate and interact efficiently with people from multi-functional and diverse backgrounds
• Requires a positive and confident personality. Proactive, positive, enthusiastic and self-driven individuals are preferred
• Quality and efficiency driven working style
• Attention to details and strong organizational skills



  • Xico, México Wpp A tiempo completo

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at WPP. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our users, ensuring that they have the necessary tools and resources to perform their jobs effectively.Key...


  • Xico, México Oracle A tiempo completo

    Key Responsibilities:As a Senior Technical Specialist at Oracle, you will be responsible for implementing OFSAA FCCM solutions for large Financial Institutions and/or Insurance clients. You will leverage your domain knowledge on AML (Anti-Money Laundering) / Transaction Monitoring, KYC (Know your customer), and ECM (Enterprise Case Management) to deliver...


  • Xico, México Capgemini A tiempo completo

    **Technical Support Specialist**As a Technical Support Specialist at Capgemini, you will provide high-quality technical support to our clients. Key responsibilities include: Strong knowledge of SQL Server and ability to understand complex SQL queries Ability to write and execute complex SQL scripts Experience in managing incidents and working independently...


  • Xico, México Spoton: Corporate A tiempo completo

    We're looking for a skilled Technical Support Specialist to join our team at SpotOn. As a Payment Devices Specialist, you will play a crucial role in ensuring our clients receive unparalleled technical support.Key Responsibilities:• Manage, process and resolve technical issues in an accurate and timely manner.• Provide excellent customer service through...


  • Xico, México Philips A tiempo completo

    **Job Title**: Technical Support Specialist**About the Role**:We're seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. As a key member of our team, you'll be responsible for resolving complex technical issues remotely, ensuring customer satisfaction and minimizing downtime.**Key Responsibilities**:-...


  • Xico, México Earnin A tiempo completo

    At Earnin, we're building a team of experts who can deliver real-time financial flexibility to our community members. As a Technical Support Specialist, you'll play a crucial role in assisting with various IT-related services and processes across the company.The ideal candidate will have excellent verbal and written communication skills, strong customer...


  • Xico, México Nielseniq A tiempo completo

    **Job Summary**We are seeking a highly skilled Technical Support Specialist to join our NielsenIQ Technology team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and prospects via a support ticketing system and within Service Level Agreements (SLAs).**Key Responsibilities**- Provide technical...


  • Xico, México Abb A tiempo completo

    **Role Overview**:We are seeking a highly skilled Technical Sales Support professional to join our global team at ABB. As a Technical Sales Support specialist, you will play a key role in driving the transformation of society and industry towards a more productive and sustainable future.**Key Responsibilities**:Preparing technical and financial aspects of...


  • Xico, México Zebra Technologies A tiempo completo

    **About the Role**:We are seeking a skilled Technical Customer Support Specialist to join our team at Zebra Technologies. As a Technical Customer Support Specialist, you will be responsible for communicating technical solutions to customers using effective communication, listening and comprehension skills.**Key Responsibilities**:Communicate technical...

  • Technical Specialist

    hace 7 días


    Xico, México Grupo Arca A tiempo completo

    We are seeking a highly skilled Technical Specialist to join our team at {company}. In this role, you will be responsible for designing, implementing, and maintaining complex software solutions.Key Responsibilities:Design and develop software applications using various programming languages.Collaborate with cross-functional teams to identify and prioritize...


  • Xico, México Megaport A tiempo completo

    About MegaportMegaport is a global leader in Network as a Service (NaaS), revolutionizing the way businesses connect to the cloud. As a key partner to top technology companies, we're shaping the future of IT connectivity. Our team is lean, high-achieving, and spread across the globe, with a strong presence in North America, Europe, and Asia-Pacific.Our Team...


  • Xico, México Capgemini A tiempo completo

    **Job Summary**We are seeking a skilled Senior Technical Support Specialist to join our team at Capgemini. As a key member of our support team, you will be responsible for identifying defects, discrepancies, and trends through code debugging and log analysis.**Key Responsibilities**Identify and troubleshoot technical issues using SQL, Unix, and Shell...


  • Xico, México Bosch Group A tiempo completo

    **Job Description**:**Main Objective**:As a Manufacturing Process Specialist at Bosch Group, you will be part of a team responsible for the production of Wiper Motors and Armatures. Your key objective will be to lead and execute activities and projects during an intensive improvement phase of highly automated machines and production lines, contributing to...


  • Xico, México Legion A tiempo completo

    Technical Support Specialist**Job Summary**Legion is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide exceptional support to our customers, troubleshooting complex issues and providing end-to-end resolution.**Key Responsibilities**Troubleshoot complex technical issues and provide...


  • Xico, México Tech Mahindra De México, S. De R.L. De C.V. A tiempo completo

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients in the United States via chat.Your primary goal will be to provide solutions for issues related to low internet speed and cable TV issues for the #1...


  • Xico, México Divelement Web Services A tiempo completo

    **Key Responsibilities**:We are seeking a skilled Technical Documentation Specialist to join our team at Divelement Web Services. As a Technical Documentation Specialist, you will be responsible for creating high-quality technical documentation that is accessible to both technical and non-technical audiences.**Key Requirements**:To be successful in this...


  • Xico, México Sae A tiempo completo

    Sáe, a leading technology company, seeks a talented Technical Support Specialist to join its team.As a Technical Support Specialist, you will provide remote assistance to clients in the US and Canada, troubleshooting issues with high-end printing equipment and offering actionable advice.The ideal candidate will possess strong communication skills, a systems...


  • Xico, México Legion A tiempo completo

    Job Title: Technical Support SpecialistLegion is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, troubleshooting complex issues, and escalating issues to our engineering team as needed.Responsibilities:Provide technical...


  • Xico, México Inter-Con Security Systems A tiempo completo

    **Job Summary**Inter-Con Security Systems, Inc. is seeking a skilled technical writer to join their team. As a Technical Documentation Specialist, you will be responsible for creating high-quality technical documentation for software development, product, and QA teams.**Key Responsibilities**Consult with the product team to understand goals and objectives,...


  • Xico, México Time Doctor A tiempo completo

    About the RoleAs a Technical Support Specialist at Time Doctor, you will play a crucial role in providing exceptional technical assistance to our customers. Your responsibilities include troubleshooting technical issues, collaborating with cross-functional teams, and ensuring customer satisfaction. This position demands a strong technical acumen, excellent...