Regional Operations Manager
hace 3 semanas
We are seeking a highly skilled Regional Operations Manager to join our Amazon Transportation Services team. As a key member of our team, you will be responsible for owning and executing strategic and cross-functional yard operations in the Mexico Fulfillment Center (FC) Tepozotlán Region.
Key Responsibilities- Own the overall safety, quality, performance, and customer experience for yard management activities in the region.
- Manage a group of Transportation Operations Management Area Managers within regional clusters.
- Drive a performance culture, instill ownership, and create a high-performing team.
- Launch the Transportation Operations Management function to cover new FCs and Sort Centers (SC) launches in Mexico.
- Set and clarify requirements and expectations with FCs and SCs Senior Operations Managers, negotiate when needed.
- Establish and own performance metrics and communicate them to Transportation Operations Management leadership.
- Drive creation of safety and quality initiatives, process change initiatives, and other Lean initiatives to meet and exceed business plans.
- Take proactive steps to ensure that best practices are shared across all departments, shifts, and among the network.
- Work closely with sites' support staff (People eXperience Technology, Finance, Facilities, Safety, Information Technology, and Site leadership) to build and secure support and resources for projects and initiatives in their sites.
- Drive and rollout tech initiatives for step changes in yard performances.
As part of Amazon Transportation Services, you will be welcomed into a diverse team that plays a central role in our success. Using road and air transport, as well as sortation centers equipped with the latest technology, you will help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions, making Amazon more innovative and efficient.
Requirements- Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- 5+ years of employee and performance management experience.
- English and Spanish fluent.
- 2+ years of performance metrics, process improvement, or Lean techniques experience.
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