Product Development Specialist
hace 2 semanas
Albo is a leading fintech company dedicated to bringing financial freedom to everyone, everywhere.
As a Product Operations Specialist, you will bridge the gap between product, engineering, and customer success. This role streamlines and improves the product team's work by establishing a consistent approach to managing tools and processes.
The goal is to build a foundation of excellence through metrics, infrastructure, business processes, best practices, budgeting, and reporting.
This position is responsible for ensuring product teams are held accountable to their outcomes and that the product organization is set up to scale consistently and with low friction.
Key Responsibilities:
- Manage the tech stack and document best practices to ensure consistent and effective tool usage.
- Contribute to improving overall Product division execution by refining product process, product development flow, and product timeline.
- Ensure clear and consistent communication between product and other teams to identify areas for improvement and define business objectives.
- Identify opportunities to automate Product Manager responsibilities and related tasks to drive consistency and efficiency.
- Facilitate user interviews and market research.
- Oversee quality assurance checks on new features.
- Analyze data to inform product management decisions.
- Develop business processes to streamline product development.
- Manage tools used by the product team.
- Work closely with support and sales to improve the customer experience.
- Collaborate with tech, growth, customer service, finance, and legal teams.
- Develop and run a User Journey Map.
- Evangelize the Design mindset.
- Plan and execute co-creation workshops with stakeholders.
About You:
- 2+ years of experience in Product roles.
- Experience crafting project vision, execution strategy, and client relationship.
- Experience working with agile methodologies.
- Awesome problem definition and product discovery skills.
- Advanced level of English.
- Candidate must be customer-centric, thinking about ways to improve the customer experience.
- Hands-on leader, comfortable rolling up sleeves and making things happen.
- Done is better than perfect attitude, excited by the fast pace and opportunity to learn.
- Excellent communication skills, ability to quickly build relationships and work cross-functionally.
- Extreme ownership, holding oneself accountable to a high bar.
- Results and data-driven, understanding business metrics and driving improvement.
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