Global UX Visionary

hace 5 días


Ciudad Apodaca, Nuevo León, México Whirlpool Corporation A tiempo completo
Job Title: Global UX Visionary

Join Whirlpool Corporation as a Global UX Visionary and play a key role in shaping the future of digital experiences for our consumers.

About the Role:

The Global UX Visionary will be responsible for creating a global User Experience vision and mission as part of the Global Digital Center of Excellence (DCoE). This includes gathering the best use cases, suppliers, and strategies, as well as benchmarking across regions.

Key Responsibilities:

  • Set a compelling and clear vision for UX across the globe.
  • Instill departmental culture at all levels to inspire a unified vision and direction towards the achievement of the business's goals.
  • Create a global UX maturity assessment stack and define each regional maturity position.
  • Set growth goals and guide regions with the best benchmarkings and approaches to move upward in the scale of maturity.
  • Keep track of the best UX professionals, their skills, capabilities, and expertise, and guarantee global interchanges creating a vibrant global community of experts.
  • Define a global structure of KPIs that must be tracked across all regions and track global performance.
  • Monitor global trends related to tools, consumer behavior, UX process best practices, and innovations regarding UX.
  • Be a trusted advisor to the Regional Markets, helping regional teams to conduct Discoveries, Journey Mapping, Design Thinking, UX analysis, UX research, Personas Creation when needed.

Requirements:

  • 5 years of professional experience in UX, UX Research, or product design.
  • Experience designing for a consumer interface and working collaboratively with designers, product managers, and engineers.
  • Experience managing and growing UX teams across interaction design, creative design, and user research.
  • Experience working in Agile environments.
  • Previous experience with eCommerce UX.
  • Fluent English.

Preferred Skills and Experiences:

  • Consumer-centric mindset.
  • Proficiency in DesignOps, Design Systems, and different design structures and processes with experience of implementing them.
  • The ability to architect complex global solutions and manage their implementation.
  • Experience with Accessibility friendly design.
  • Strategic problem solver with the ability to move quickly and effectively on high impact initiatives.
  • Experience of aligning UX strategy with organizational goals.
  • Deep understanding of diverse testing and research methodologies.

What We Offer:

Whirlpool Corporation offers a dynamic and collaborative work environment, with opportunities for professional growth and development. We are committed to diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and respected.

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, through our website. We look forward to hearing from you


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