Business Transformation Principal

hace 2 semanas


Xico, México Zendesk A tiempo completo

**Job Description**

We are seeking a seasoned Business Transformation Principal to drive transformation programs aimed at delivering Zendesk's corporate strategy.

This role leads high-priority, cross-functional strategic initiatives, owning end-to-end planning and execution to deliver identified business results. The ideal candidate will partner with senior leaders across the organization and, at times, external stakeholders to ensure alignment with, support for, and execution of program goals and objectives.

**Key Responsibilities:**

  • Own one or more transformation programs in partnership with senior leadership, financial sponsors, and/or third-party consultants.
  • Translate corporate strategies into execution-ready initiatives and drive cross-functional teams to deliver on those objectives.
  • Provide high-quality, data-backed guidance and recommendations to senior leadership to drive business outcomes.
  • Build and lead program teams required to achieve key objectives, leading by influence rather than authority to build trust across the organization.
  • Lead development of systems and processes to track and measure initiative success.

**Requirements:**

  • 10+ years of experience in management consulting, business operations, corporate strategy, program management, operations improvement, business process improvement, change management, data analysis, and/or private equity.
  • Proven track record of driving several large-scale, complex programs, delivering measurable business outcomes.
  • Demonstrated success working across diverse teams and geographies.

**What You Bring to the Role:**

  • A sense of urgency, positivity, growth mindset, and collaborative team player.
  • Ability to follow and positively influence Business Transformation methodology and best practices.

**About Zendesk:**

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate, and learn while also giving our people the flexibility to work remotely for part of the week.



  • Xico, México Zendesk A tiempo completo

    **Job Title: Senior Principal, Business Transformation**We are seeking a highly skilled Senior Principal, Business Transformation to lead high-priority cross-functional strategic initiatives at Zendesk. This role requires strong strategic and analytical thinking, effective communication and social skills, and the ability to partner with senior leaders across...


  • Xico, México Zendesk, Inc. A tiempo completo

    At Zendesk, we're seeking an experienced Business Transformation Leader to drive our corporate strategy through transformative programs. As a key member of our Strategy & Transformation Team, you'll lead high-priority initiatives, collaborating with senior leaders, financial sponsors, and external stakeholders to ensure alignment, support, and execution of...


  • Xico, México Hsbc A tiempo completo

    **Business Agility Transformation Lead**At Hsbc, we are seeking a Business Agility Transformation Lead to lead the implementation and adoption of new ways of operating across our Transformation Portfolio. This role will coordinate cross-functional teams to maximize value for customers and the Business, through embedding tools and the Business Agility...


  • Xico, México Citi A tiempo completo

    Job SummaryThe Senior Director of Business Strategy and Transformation will lead the development and execution of strategic plans to drive business growth and transformation at Citi. The role will require a strong understanding of the financial services industry, business strategy, and leadership development.Key ResponsibilitiesDevelop and execute strategic...

  • Senior Business Analyst

    hace 3 semanas


    Xico, México Takeda Pharmaceutical A tiempo completo

    **Transforming Healthcare Together**Takeda Pharmaceutical is leading the digital evolution and global transformation in the healthcare industry. As a Senior Business Analyst, you will play a pivotal role in driving digital transformation within Takeda's healthcare initiatives.**Key Responsibilities:**Collaborate with cross-functional teams to identify...


  • Xico, México Mccormick & Company A tiempo completo

    Hunt Valley (US)/ London or Mississauga (Canada)/ Haddenham (UK)/ Lódz (Poland) - hybridReporting to the VP of Global Business Services (GBS) Transformation, the GBS Transformation Program Manager is responsible for the coordinated management of a wide range of large-scale transformation programs to achieve strategic business objectives within agreed upon...


  • Xico, México Sap Se A tiempo completo

    Job Summary: We are seeking a highly skilled Client-Facing Business Transformation Specialist to join our team. As a key member of our Customer Success organization, you will be responsible for delivering ongoing support and guidance to our clients, focusing on business strategy and transformation topics.Key Responsibilities:Develop Trusted Relationships:...

  • Transformation Manager

    hace 3 semanas


    Xico, México Pepsico A tiempo completo

    About the RoleWe are seeking a highly skilled Data Operating Model Associate Manager to join our team at PepsiCo Mexico Foods. As a key member of our Business Transformation team, you will play a critical role in shaping our data and analytics strategy to drive business growth and transformation.Key ResponsibilitiesCoordinate with business teams to obtain...


  • Xico, México Pepsico A tiempo completo

    Job Title: Controllership Transformation CoordinatorPepsiCo is a leading global food and beverage company with a diverse portfolio of iconic brands. We are seeking a highly skilled Controllership Transformation Coordinator to join our team.Job Summary:The Controllership Transformation Coordinator will play a key role in driving our Controllership...


  • Xico, México Grupo Csi S.A De C.V. A tiempo completo

    About the Role:We are seeking a Digital Transformation Specialist to join our team at {company}.The successful candidate will have a strong background in digital transformation and business process improvement.Key Responsibilities:Develop and implement digital transformation strategies to drive business growth and improve operational efficiency.Analyze...


  • Xico, México Servicenow A tiempo completo

    About the RoleThe Customer Outcomes Principal Success Architect will develop and maintain strategic relationships with 1-3 large enterprise customers, driving customer adoption, renewal, and expansion of ServiceNow offerings. This role requires a deep understanding of digital transformation and ability to execute winning co-delivery models.Key...


  • Xico, México Centro De Atracción De Talento A tiempo completo

    Job Title: {title}We are seeking a highly skilled Digital Transformation Specialist to join our team at {company}. The successful candidate will be responsible for driving digital transformation initiatives across the organization, leveraging their expertise in software development, IT project management, and technology innovation.Key...


  • Xico, México Hsbc A tiempo completo

    **Job Description**We are seeking an experienced Agile Business Transformation Specialist to join our team at Hsbc.**Key Responsibilities**Operate across a subset of Agile Teams, coordinating delivery across all aspects of change in support of the Value Stream Lead.Support POs to understand the impact of changes in backlog prioritization on delivery...


  • Xico, México Ltimindtree A tiempo completo

    **Job Overview**:Ltimindtree is seeking a highly skilled Digital Transformation Specialist to lead our digital initiatives and drive business growth. The ideal candidate will have extensive experience in leading digital projects and working with cross-functional teams to deliver innovative solutions.**Key Responsibilities**:Develop and implement digital...

  • Transformation Lead

    hace 3 semanas


    Xico, México Takeda A tiempo completo

    Job Title: Transformation LeadJob Summary:The Transformation Lead will be responsible for leading strategic ICSS initiatives to drive transformational change across the organization. This role involves overseeing and synchronizing multiple high-impact projects, ensuring they align with overarching business objectives and resource optimization.Key...


  • Xico, México Gestión Y Administración A tiempo completo

    We are looking for a Digital Transformation Specialist to lead our company's digital transformation efforts. Key responsibilities include developing and implementing digital strategies, leading cross-functional teams, and collaborating with stakeholders to drive business growth.Main Responsibilities:Develop and implement digital strategies to drive business...


  • Xico, México Microsoft A tiempo completo

    As a Sales Specialist for Microsoft Business Applications and Dynamics 365 solutions, you will help organizations transform their business processes and technology to adapt and thrive in today's data-driven Digital Age. You will form strong relationships with C-Suite executives and Business Decision Makers from our top customers and help them solve their...


  • Xico, México Amazon A tiempo completo

    Job Title: Cloud Transformation LeaderAbout the Role:Amazon Web Services Professional Services is seeking a Cloud Transformation Leader to lead and/or support significant customer programs during the solution and pursuit stages. The ideal candidate will develop a long-term Professional Services strategy and execute that strategy with customers, serving as a...


  • Xico, México Pepsico A tiempo completo

    About the Role:This is an exciting opportunity to join PepsiCo as a Procurement Sr. Analyst - Business Transformation. In this role, you will support Procurement Business Transformation processes for PMF, including PMF of the future initiatives.Key Responsibilities:Support Digital and Non-Digital Transformation projects for Procurement AreaData Analytics for...


  • Xico, México Amazon Web Services Mexico S. De R.L. De C.V. A tiempo completo

    At Amazon Web Services (AWS), we're seeking a skilled Cloud Transformation Advisor to support and coach our customers' journey to breakthrough results and sustainable value. This role is part of our Advisory Delivery team focused on business enablement and transformation in the FSI and Fintech sectors.Key Responsibilities- Manage relationships with C-level...