Supply Chain Planning Support Specialist

hace 2 semanas


Monterrey, Nuevo León, México Blue Yonder A tiempo completo

Job Summary

We are seeking a highly skilled Supply Chain Planning Support Specialist to join our team at Blue Yonder. In this role, you will provide functional and technical support to customers during upgrades, deployments, and post-production phases.

About Us

Blue Yonder is a leading provider of supply chain planning solutions. We are committed to helping our customers achieve their goals through innovative technology and exceptional service.

Key Responsibilities

  • Provide functional and technical support to customers during upgrades, deployments, and post-production phases.
  • Maintain positive customer relationships by resolving conflicts and issues, managing expectations, and instilling confidence in our solution.
  • Provide advice to customers and partners regarding industry best practices and process methodology.
  • Document learnings and create knowledge articles for repeated cases.
  • Bring in new ideas for automation, re-use, and service improvements.
  • Understand the SaaS offering, features, and functionality deployed for a given customer.
  • Work closely with our Solution Experts for complex issue resolution, including Product Development.

Requirements

To be successful in this role, you will need:

  • 3+ years of experience in the supply chain planning domain.
  • 3+ years of experience in the software/SaaS industry.
  • Technical experience with BY products, specifically Demand, Fulfillment, SCPO Platform.
  • Experience with customer/client support in supply chain software.
  • Excellent communication and interpersonal skills.
  • Able to work calmly under pressure and meet deadlines.
  • Strong multi-tasking skills.
  • Self-motivated and quick learner.
  • Able to work flexible hours, including evenings and weekends.

Benefits

We offer a competitive salary of $80,000 - $120,000 per year, depending on experience, plus benefits and opportunities for professional growth and development.

Our Values

At Blue Yonder, we value diversity, inclusion, and equity. We strive to create an inclusive environment where everyone feels valued and respected.



  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    OverviewBlue Yonder is a leading SaaS and AI-driven Global Supply Chain Solutions software product company, recognized as a Best Places to Work employer. We are seeking a Technical Supply Chain Planning Support Specialist to join our Blue Yonder Planning Operate (Support) team.Scope of WorkThe ideal candidate will be responsible for investigating and...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job SummaryWe are seeking a skilled Technical Supply Chain Support Specialist to join our team at Blue Yonder. This role involves providing exceptional customer support, ensuring solution stability and service quality, and driving adoption of our software solutions in the supply chain industry.


  • Monterrey, Nuevo León, México Heineken A tiempo completo

    **Job Overview**: We are seeking a skilled Supply Chain Planning Strategist to join our team at Heineken. In this role, you will be responsible for developing and implementing short-term and long-term supply chain planning processes for the Americas region.**Responsibilities**: - Develop and maintain a comprehensive understanding of demand and supply...


  • Monterrey, Nuevo León, México Celestica Inc. A tiempo completo

    About This RoleCelestica Inc. is seeking an experienced Supply Chain Planning Expert to join our team as a Kinaxis Specialist.Job SummaryWe are looking for a skilled professional with expertise in supply chain planning, specifically in the use of Kinaxis Rapid Response (RRA) tool. The ideal candidate will have strong knowledge of supply chain concepts,...


  • Monterrey, Nuevo León, México Celestica Inc. A tiempo completo

    Job OverviewKinaxis Rapid Response solutions are in high demand, and we're looking for a talented Supply Chain Planning Expert to join our team at Celestica Inc.About the RoleWe're seeking an experienced Supply Chain Planning Expert with expertise in Kinaxis Rapid Response. As a Senior Specialist, IT Solutions, you will provide business, process, and...


  • Monterrey, Nuevo León, México Trouw nutrition A tiempo completo

    Trouw NutritionJob Title: Supply Chain Planning ManagerLocation:Global location (please specify in the application)Job Description:We are seeking a highly skilled Supply Chain Planning Manager to join our team at Trouw Nutrition. As a key member of our supply chain organization, you will be responsible for planning and coordinating the production and...


  • Monterrey, Nuevo León, México Celestica Inc. A tiempo completo

    Job Overview">Celestica Inc. is seeking a highly skilled Production Planning Specialist to join our Supply Chain Management team. As a key member of our team, you will be responsible for planning and executing production schedules, managing inventory, and coordinating with cross-functional teams to ensure timely delivery of products.">About the Role">This...


  • Monterrey, Nuevo León, México British American Tobacco A tiempo completo

    At British American Tobacco, we are seeking a highly skilled Supply Planning Operations Specialist to join our team in Monterrey, México.We are offering an attractive salary of $85,000 - $110,000 per year, depending on experience.About the Role:The Supply Planning Operations Specialist will be responsible for developing and implementing distribution plans...


  • Monterrey, Nuevo León, México Hunter Douglas A tiempo completo

    Hunter Douglas, a leading manufacturer of window coverings and architectural products, is committed to innovation and excellence.With over 100 years of history, we've defined our industry with proprietary products that deliver revolutionary style and functionality. Our products can be found in millions of homes and commercial buildings globally.**Company...


  • Monterrey, Nuevo León, México Cts Global Supply Chain Solutions Mexico A tiempo completo

    Job DescriptionCts Global Supply Chain Solutions Mexico seeks an experienced Logistic Sales Specialist to join its dynamic export and import team.About the Role:Develop and maintain strong relationships with clients, ensuring exceptional customer service and meeting or exceeding sales targets.Manage client records and coordinate shipments with shipping lines...


  • Monterrey, Nuevo León, México Rockwell Automation A tiempo completo

    Job SummaryWe are seeking an experienced Supply Chain Sustainability Specialist to join our team at Rockwell Automation. In this role, you will be responsible for leading specific department projects related to responsible supply chain and global supplier management.About the RoleLeverage your expertise in supply chain management and sustainability to drive...


  • Monterrey, Nuevo León, México Celestica A tiempo completo

    Job OverviewThis role is responsible for overseeing the planning and inventory functions within our Supply Chain Management team.As a key member of our management team, you will be expected to analyze complex data, identify trends, and develop strategies to optimize our supply chain operations.The ideal candidate will have a strong understanding of supply...


  • Monterrey, Nuevo León, México Lenovo A tiempo completo

    We are Lenovo, a global technology leader driven by innovation and customer satisfaction. As one of the world's largest PC companies, we operate in 180 markets worldwide, serving millions of customers every day.Our vision is to deliver Smarter Technology for All, with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure,...


  • Monterrey, Nuevo León, México Autozone A tiempo completo

    Job OverviewWe are seeking a highly skilled Supply Chain Optimization Specialist to join our team at Autozone. This role plays a critical part in driving business growth and improving operational efficiency by developing statistical models, analyzing data, and implementing strategies to maintain optimal inventory levels.Key Responsibilities:Develop and...


  • Monterrey, Nuevo León, México Signify A tiempo completo

    Company OverviewAt Signify, we're pushing the boundaries of what's possible in connected lighting and the Internet of Things. Our 125+ year legacy is built on innovation, and our commitment to sustainability drives us to shape a brighter future.We're dedicated to creating an inclusive environment where every voice is heard and valued. With a global workforce...


  • Monterrey, Nuevo León, México British American Tobacco A tiempo completo

    We are seeking an exceptional Global Supply Chain Planning Executive to join our dynamic team at British American Tobacco in Monterrey, Mexico.As a key member of our Supply Network Operations (SNO) team, you will be responsible for driving supply chain assessments, collaborating with the Marketing Team and planning community, and ensuring seamless product...


  • Monterrey, Nuevo León, México GENTHERM GmbH A tiempo completo

    Director Supply Chain, AutomotiveAbout the RoleAs a critical member of our team, you will lead regional activities for the extended Supply Chain, including Logistics, to create a coherent strategy, develop standard processes, and drive continuous improvement towards world-class performance. Your goal will be to optimize the total cost of ownership (including...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job Description">The Senior Support Engineer 2 role at Blue Yonder is a pivotal position that demands exceptional technical expertise and outstanding customer service skills. As a member of the Planning Operate Team, you will be responsible for providing functional and/or technical support during customer upgrades, deployments, rollouts, and post-production...


  • Monterrey, Nuevo León, México Celestica A tiempo completo

    Job Title: Digital Supply Chain Management SpecialistAbout the Role:Celestica is seeking a highly skilled Digital Supply Chain Management Specialist to join our team. In this role, you will play a critical part in driving business growth and process improvements through the development and implementation of new systems and processes.Main...


  • Monterrey, Nuevo León, México Lego A tiempo completo

    OverviewThe LEGO Group is a global leader in the toy industry, known for its iconic brick-based products. As a Supply Chain Automation Specialist, you will play a critical role in ensuring the smooth operation of our procurement processes.