Help Desk Expert
hace 3 días
At Scalepex, we're dedicated to connecting prominent market leaders with top-tier professionals. Our mission is to foster collaboration, efficiency, and growth.
We're seeking a Help Desk Expert - Cybersecurity Specialist to join our team. In this role, you'll implement and enforce security protocols, manage user access, and educate users about cybersecurity best practices.
Your responsibilities will include creating and maintaining user guides, technical documentation, and knowledge base articles to assist users with self-troubleshooting.
The ideal candidate will have 2-4 years of experience in similar roles, advanced English skills, and experience in IT support roles for call center facilities. You'll also need a strong understanding of computer hardware and software, operating systems (Windows, macOS), network fundamentals, basic scripting, and cloud technologies.
We offer a competitive salary of $65,000-$85,000 per year, depending on experience, as well as an on-site scheme, 100% paid training period, per-law benefits, and referral bonuses.
If you're passionate about cybersecurity and want to work with a dynamic services firm like Scalepex, apply now
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