Customer Service Operations Specialist

hace 4 semanas


León de los Aldama, Guanajuato, México Kamax A tiempo completo
Company Overview

Kamax is a leading manufacturer of high-strength fasteners in the mobility industry. We set standards in innovation, quality, and profitability.

Our core business since 1935 has been in the automotive sector, where we develop individual solutions for our customers' unique requirements. We are committed to reliable and long-term partnerships with our customers.

Job Description

We are seeking a highly skilled CUSTOMER SERVICE OPERATIONS SPECIALIST to join our team. As a key member of our operations department, you will be responsible for ensuring seamless customer interactions and efficient order management.

Your primary focus will be on collecting and documenting customer information, utilizing various work systems and portals to meet their needs, and providing main support for resolving customer claims.

You will also be responsible for managing planning functions, maintaining consolidated sales forecasts, and collaborating with production planners to determine schedule statuses and material availability.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Bachelor's degree in Logistics, Industrial Engineering, or International Business
  • 4+ years of relevant experience in Customer Service in the Automotive Industry
  • Excellent communication skills and ability to work independently
  • Proficiency in SAP and customer portals (STELLANTIS, TESLA, and FORD)
Salary

The estimated annual salary for this position is $50,000 - $70,000 USD, depending on experience and qualifications.

Benefits

We offer a competitive benefits package, including comprehensive health insurance, retirement plan, and opportunities for professional growth and development.

Location

This position is based in León, Guanajuato, Mexico.



  • León de los Aldama, Guanajuato, México Wella Company A tiempo completo

    About Wella CompanyAt Wella Company, we empower our people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to our stakeholders.We are a leading beauty company with iconic brands such as Wella Professionals, Clairol, OPI, Nioxin, and ghd. Our presence spans over 100 countries, and we have 6,000 employees...


  • León de los Aldama, Guanajuato, México Lear Corporation A tiempo completo

    Customer Service Operations CoordinatorLear Corporation is the leading Tier 1 automotive supplier serving all the world's major automotive manufacturers with our world-class automotive seating and electrical products.As a Customer Service Operations Coordinator, you will play a key role in driving your career with Lear. You will be part of a diverse team...


  • León de los Aldama, Guanajuato, México Wella Company A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Operations Coordinator to join our team at Wella Company. This role will be responsible for executing standard orders, shipping and billing procedures in accordance with Wella policy requirements, manage process resolution, and collaborate with internal and external cross-functional teams and...


  • León de los Aldama, Guanajuato, México Revolution A tiempo completo

    At Revolution, we're looking for a highly skilled Service Operations Manager to join our team in Leon, Guanajuato.The ideal candidate will have a proven track record of success in direct sales and customer service, with experience in the automotive industry and operational software platforms like SAT. They will also have excellent communication and...


  • León de los Aldama, Guanajuato, México Axa Assistance México S.A. De C.V. A tiempo completo

    Axa Assistance Mexico S.A. De C.V. is seeking a highly skilled Customer Service Specialist to join their team in León, Guanajuato.**Overview:**We are a leading provider of insurance and assistance services, dedicated to empowering people to lead better lives. Our team is passionate about delivering exceptional customer experiences and driving business...


  • León de los Aldama, Guanajuato, México Kamax A tiempo completo

    Unlock your potential in the automotive supply chain as a Logistics Operations Specialist at Kamax, where innovation and quality drive our success.We are technologically leading manufacturers of high-strength fasteners, with a presence in key markets worldwide. Our company culture emphasizes excellence in processes, innovation, and outstanding customer...


  • León de los Aldama, Guanajuato, México Here Technologies A tiempo completo

    About the RoleAs a Global HR Operations Specialist, you will play a pivotal role in ensuring seamless employee experiences across LATAM operations. Your primary responsibilities will include providing high-quality HR administrative support and service to sustain great employee experiences.Main Responsibilities:Employee Life Cycle Management: Delivering...


  • León de los Aldama, Guanajuato, México Naps A tiempo completo

    NAPS is committed to sustainable development, integrating social, economic, and environmental aspects into our corporate mission.We are seeking a Logistics and Customer Support Specialist to assist in the main activities of inventory, tracking, process reporting, and customer service within the Industrial sector. Key responsibilities include:- Correct...

  • Crust Planning Specialist

    hace 4 semanas


    León de los Aldama, Guanajuato, México Lear Corporation A tiempo completo

    Crust Planning SpecialistLear Corporation is a leading automotive supplier serving major manufacturers worldwide. We operate in 39 countries, with over 165,000 employees. If you're passionate about logistics and supply chain management, this role may be for you.Job Description:We're seeking a Crust Planning Specialist to lead operations and material flow....


  • León de los Aldama, Guanajuato, México Telemckmaisie S De Rl De Cv A tiempo completo

    We are seeking a highly skilled Customer Service Professional to join our team at Telemckmaisie S De Rl De Cv. As a Bilingual Customer Service Representative, you will be the first point of contact for our clients and play a vital role in ensuring their satisfaction with our services.**Estimated Salary:** $12,000 - $13,000 per month**Work Location:** In...


  • León de los Aldama, Guanajuato, México Wella A tiempo completo

    About the RoleWe are seeking a highly skilled Retail Customer Service Manager to lead all order management activities for Wella's Assigned Business Unit business. This individual will embody the Wella vision focused on meeting the end-to-end needs of our clients from the initial order placement to delivery and through the end of the cash cycle.Key...


  • León de los Aldama, Guanajuato, México Michelin A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Operations Specialist to join our team at Michelin. In this role, you will be responsible for managing the receipt of expenses, inventory optimization, and ensuring that all necessary information is available for storing PDR.


  • León de los Aldama, Guanajuato, México Tres R A tiempo completo

    At Tres R in León, Guanajuato, we are seeking a Bilingual Customer Service Representative to serve as our clients' primary point of contact.This is a full-time position that requires fluency in English (B2-C1 level) and a High School diploma or equivalent.The ideal candidate should have experience working in customer service, possess excellent...


  • León de los Aldama, Guanajuato, México Tres R A tiempo completo

    Job SummaryWe are seeking a motivated Customer Service Representative to join our team at Tres R. This role is ideal for individuals who enjoy interacting with customers, resolving issues, and working in a dynamic environment.Key Responsibilities:Provide exceptional customer service through phone, email, and other communication channels.Resolve customer...


  • León de los Aldama, Guanajuato, México Wella Company A tiempo completo

    We are seeking a highly skilled Financial Operations Specialist to join our RTR team in Guanajuato, Mexico. The ideal candidate will have a minimum of 3-5 years of experience in accounting and general ledger procedures.This is a hybrid position that requires the ability to work independently and collaboratively as part of a matrix organization. The...


  • León de los Aldama, Guanajuato, México Tres R A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Tres R in León, Guanajuato.This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer experiences. As a Customer Service Representative, you will be responsible for...


  • León de los Aldama, Guanajuato, México Gidas A tiempo completo

    Gidas is a dynamic company that offers competitive opportunities for growth and development.Our salary package includes a competitive base salary of $400,000 MXN per year, plus a bonus structure that rewards exceptional performance.We are seeking a skilled Bilingual Customer Service Agent to join our team in León, Guanajuato. As a key member of our customer...


  • León de los Aldama, Guanajuato, México Here Technologies A tiempo completo

    At Here Technologies, we empower our customers to achieve better outcomes.We are seeking a highly skilled Finance Operations Specialist to join our Global Accounts Payable Shared Services team in Leon, Guanajuato.This is a full-time position with a hybrid working arrangement of three days on-site in our Refugio Campestre office and two days remote (work from...


  • León de los Aldama, Guanajuato, México Ge Vernova Supply Chain Operations A tiempo completo

    IT Sourcing Leadership Opportunity at Ge Vernova Supply Chain OperationsWe are seeking a seasoned Senior It Sourcing Manager to lead our strategic sourcing activities, driving cost savings and improving the total value of our IT spend.About the RoleThis is a unique opportunity to leverage your expertise in category management and negotiation skills to...


  • León de los Aldama, Guanajuato, México Tres R A tiempo completo

    We are seeking a dynamic and customer-focused individual to join our team as a Multilingual Customer Service Representative.Located in León, Guanajuato, this role offers an exciting opportunity for career growth and development in a fast-paced call center environment.The successful candidate will have the chance to work with a variety of customers,...